All Systems Go
Here's how to get sales of your new product off the ground, using the Internet as your launching pad.
URL:
http://www.entrepreneur.com/magazine/entrepreneursstartupsmagazine/2003/october/64648.html
There are two ways to successfully sell your invention on the
Internet. One is to launch your own site, link it with other sites,
learn how to work the search engines and offer free information to
lure visitors to your site. The downside: Setting up and developing
your own site is expensive because you need to work virtually full
time to pull in traffic. It's even more expensive if you have
to hire someone to do the programming.
The other Internet strategy is to sell your products to online
merchants who have active sites that already draw plenty of
visitors. In many ways, this is the ideal setup for inventors.
Unlike most retailers, Internet merchants can buy a few units of
the product, put them on the site and then see how they sell. If
they don't sell, the merchants haven't lost much. If they
do sell, you could win big.
What types of products are well-suited for selling online? The
ideal product is one that isn't widely sold but has a core of
dedicated consumers. For example, most people don't buy
replicas of Air Force bomber jackets, but a small group of people
do. When those people search for "bomber jackets" online,
the few sites that sell them come up as a match.
Widely available products don't work as well online. If
products similar to yours are widely available, people may not find
your products among the many others in an Internet search. They may
be able to easily find competing products in a store, and you might
have to compete with discount merchants.
Products related to areas where there is a large amount of
Internet activity also sell well online. For example, singles and
people who are getting married have many sites that cater to them,
with which inventors can form links.
Finally, the ideal Internet product is relatively easy to
produce. Sales may be modest, and you'll probably need
To cover the costs of setup, production and patenting on your
own.
Your goals for selling on the Internet should also be modest.
Here are some reasonable goals to aim for:
- Initiating sales of your product: So that you can eventually
introduce it to broader markets.
- Establishing a base for sales to a certain market: For example,
you might launch a Web site to sell one horse-grooming product,
with the goal to eventually make the site a central spot for an
extensive line of horse-grooming products.
- Creating a sales channel to produce modest sales in addition to
your main sales channel: Internet sales can provide an extra
$30,000 to $40,000 per year.
- Generating testing data from customers: The Web can be a good
way to get feedback and testimonials.
Be aware that most inventors who sell solely online never move
into major distribution, so if you want the option of sizable
retail sales in the future, you should also sell your product to
catalogs and local retailers.
Money Matters
What kind of costs can you expect when selling online? Whether
you're launching your own site or selling through existing
online retailers, you will probably have to pay for the initial
production of your product yourself. Since Internet sales are
typically modest and not a predictor of eventual success,
manufacturers will be reluctant to give you extended terms. (One
exception: If you sell to catalogs, landing a catalog order should
generally be enough to persuade a manufacturer to offer you
favorable terms.)
If you sell to Internet retailers, you won't have to worry
about the cost of Web site design and maintenance. But if you set
up your own site, plan on setup costs of $2,000 to $10,000, plus
monthly charges of $100 and up. Also plan on spending at least four
hours per day marketing, promoting and updating your site to ensure
a consistent flow of traffic. To cut costs, some inventors simply
produce a prototype and put it online to see if it sells. They
don't produce the product until they receive enough orders to
justify production costs.
If you're thinking of launching your own Web site, start by
going to search engines and putting in search terms that might lead
people to your site. What types of sites come up? Your site
won't get many vsitors if the search produces a large number of
very popular sites. Keep using as many search terms as you can to
see if there are any terms that pull up a limited number of
matches.
As you search, write down all the domain names that come up so
you can see what names you could use that aren't already taken.
Visit a domain registration site to see if your potential names are
registered.
If you plan to launch your own Web site, you'll need to
attract visitors with a comprehensive marketing program that
includes:
- Content: Everyone who comes
to your site should learn something useful. Don't just focus on
selling your product; instead, address the problem that brings
visitors to your site. For instance, if your product keeps leaves
from clogging rain gutters, people coming to your site most likely
have problems with maintaining trees on their property. To help
them, you could provide information on pruning trees, composting
leaves and such. Adding content also creates more keywords on your
site for search engines to find.
- Connections: Search engines
alone aren't enough to get people to your site. Users need to
remember and type in your URL. For that to happen, your site needs
to get publicity from newsletters, associations, related
businesses, end-user groups, schools, experts in the field and any
other group you can think of.
- Creating buzz: The Internet
can create instant word-of-mouth. Offer something fun and
intriguing-funny or irreverent lists, stories or cartoons-that
people can forward for free, listing your site as the source.
- E-mail lists: Developing an
e-mail list isn't worth the trouble if all you do is mail
product offerings to past visitors. Be sure to offer information
about something of interest to your target group.
- Online events: Contests,
promotions, interviews, guests and chat rooms on hot topics are all
ways to create excitement and get people to your site. Schedule an
event at least once per quarter.
- Becoming a resource: Your
stock in the online world goes up when you become an authority on a
topic of interest to your target customers. Develop a relationship
with noncompeting sites that attract your target market. Offer to
write articles, do surveys and answer users' questions, or
frequently contribute to chat rooms to establish your
expertise.
- Offline promotion:
Don't overlook traditional promotional venues as a way to
promote your site. Send press releases about your site to
magazines, newsletters, trade shows, cable TV programs and other
sources of information your target customers use.
For more on promoting your Web site, visit www.virtualpromote.com (especially the
"TipWorld" section), or check out the book Increase Your Web Traffic in a Weekend
(Premier Press) by William R. Stanek.
Down to Earth
You may launch your online sales effort with visions of
grandeur, but you'll stand a better chance of success if your
expectations are realistic. Here's what to expect:
- Only a small percentage of people who visit your site will buy.
You need lots of visitors. It may take two months or longer to
attract a significant number of visitors. Don't get
discouraged, as long as you are aggressively promoting your
site.
- Offering free items, especially ones that can be downloaded,
will dramatically increase traffic.
- People will buy extra products if you offer them when you ship
your product.
- You'll get orders from around the world. Overseas
distributors may request your product.
- It may take awhile to recoup start-up expenses, so try to
produce the product yourself.
- If you're selling through Internet retailers, expect small
orders at first.
- You'll get many questions by e-mail. Answer them within 24
hours, or you'll lose sales.
Adapted from Entrepreneur Magazine's Start-Up Guide
#1813, Bringing Your Product to Marketby Don
Debelak
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