Kim T. Gordon: Marketing
Total Recall
Find out what the latest research can teach you about creating ads your prospects won't forget.
URL:
http://www.entrepreneur.com/magazine/entrepreneur/2003/november/65130.html
Companies spend billions of marketing dollars each year to
design memorable ad campaigns. But what does it really take to make
your business's name or message stick in a prospect's mind?
These methods will make your next campaign memorable:
- Engage prospects. The more
time someone spends with your ad, the more likely he or she is to
remember it. "Vivid processing leads to better storage of
memory," says Elizabeth F. Loftus, University of California,
Irvine, distinguished professor of psychology, author of 21 books
and an expert on memory malleability. The best ads get the
advertiser or brand into the minds of prospects as they consider
different possibilities.
How can you get prospects to spend more time with your ads?
According to Philip W. Sawyer, director of Starch Communications, a
Harrison, New York, testing firm specializing in readership
studies, the most memorable print ads have messages that grab the
reader. Those ads include headlines that contain a benefit and a
strong visual focal point, such as a close-up of a model looking
directly at you. One large photo works best in magazines, while in
newspapers, you can use multiproduct visuals. A Starch
Communications study on behalf of the Newspaper Association of
America showed that when three-quarters of ad space was devoted to
illustrations, recognition rates improved by 50 percent.
- Add color and contrast. For
magazine readers, high-contrast images also boost recognition. When
Starch Communications tested two identical ads for Stolichnaya
vodka-one with a white background and another with a black
background-twice as many people remembered seeing the version with
the black background, even though everything else in the ad was the
same.
Testing also shows that, on average, larger ads in print media
are more memorable. However, a creative ad in a small space can be
more memorable than a so-so one that takes up a full page.
Some colors enhance memorability in print media-including sky
blue, golden yellow and shades of blue-green. Red is a good spot
color in newspapers, where Sawyer says color increases recognition
by 20 percent. But there's new information about four-color ads
in magazines: A few years ago, color ads earned 24 percent higher
recognition scores than black-and-white ads. Now, full-page
black-and-white campaigns are breaking through the clutter, and
four-color ads have lost their advantage.
- Communicate frequently.
Repetition is important to memorability. At the Washington University School of
Medicine in St. Louis, psychologist Mark E. Wheeler conducted a
study of memory in which a word was paired with a picture or sound
many times over several days to test subjects' recognition
rates. He says exposure to information in different contexts helps
you remember it. So when you see a message in different formats,
such as a print ad, a billboard and a TV commercial, he says,
"You associate the different impressions, and that helps you
retrieve the information when you need it."
- Use memorable benefits. Ads
that grab and hold a prospect's attention are those that
immediately communicate a benefit that answers the question,
What's in it for me? The bottom line, says Sawyer, is that
features aren't memorable-benefits are. "If you have a
headline that states a benefit, people will read it, remember it
and clip it out of the magazine or newspaper and hold onto it. And
that's the trump card for everything."
Contact Marketing Expert Kim T. Gordon, author of
Bringing Home the Business, at www.smallbusinessnow.com.
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