Good Sports
Get off the sidelines and into the game! Starting a business based on professional sports could put you in the big leagues.
URL:
http://www.entrepreneur.com/magazine/entrepreneur/2004/march/69188.html
The crunching of body parts, as 300-pound linebackers slam into
each other. The crack of the bat, as Sammy Sosa slams another ball,
whipping through the air and into a stadium full of thousands of
cheering fans. Millionaire giants lunge for a ball, hoping for the
chance to seize a brief moment of glory and win one for the
team.
There are a hundred dozen ways to explain the appeal of
sports--and yet no way to explain it. You either get it or you
don't.
But one thing is for sure: "Sports" is plural;
it's almost always about the team. There are a few exceptions,
like golf and tennis, but most sports are a group effort.
That's why fans always shout "We won," instead of
"You won." But as some entrepreneurs know, you can be
part of a winning team without being able to pitch a
95-mile-an-hour fastball. You don't even have to paint your
face green and scream like a lunatic in 25-degree weather. You can
be part of a team by starting a business in the professional sports
industry.
Sure, you can focus your company on college sports, where
everybody is making money, even the players--or do you think free
college tuition and other perks aren't forms of money? Or you
might make a mint with a business aimed squarely at the high school
or kiddie sports crowd. But arguably, your best point spread comes
when you can attach yourself in some way to professional sports,
where there are more teams and fans, and where there's more
money. In part, that's because it's an ever-changing,
ever-evolving industry, says Skip Horween, president of
Chicago-based Horween Leather Co., which has been providing leather
for NFL footballs since the 1950s. "There are a lot of
barriers," he says of entering professional sports, citing a
base of established competitors, many of whom are running lean by
outsourcing their operations. But on the plus side,
"there's differentiation and specialization," more so
than in other industries. For instance, Horween, 47, knows of an
entrepreneur who sells briefcases, watches and other leather-made
gifts, all manufactured from old major league baseball gloves. That
type of innovation is rooted in the history of the sports
industry.
And so if you want the best odds to create your own winning
team, you may hit a home run by starting a business based on
professional sports.
Brian Feeny, 30, has fond childhood memories of watching his
heroes slide into home and get crushed into dust near the end zone.
"All my friends were into watching sporting events. I think
it's a law in western Pennsylvania," says Feeny, who was
also influenced heavily by his mom. "My dad wasn't into
baseball games, but my mom and I would watch the Pirates, and
we'd go to the stadium two or three times a year."
But while Feeny was a sports science major in college, he opted
to study business in graduate school. "I thought I could marry
the two, business and sports," says Feeny, whose first
enterprise had nothing to do with sports. He founded Heirloom Gift
Bazaar LLC. "I learned that general gift items is a really
tough, tough market. It's more of a shotgun approach, where
when you're marketing, you're saying 'I want to find
somebody who is looking for gifts.' But it's a lot more
focused when you're trying to reach a football fan who wants
Pittsburgh Steelers merchandise."
Feeny sold Heirloom Gift, which is still up and running at
Heirloomgift.com, and for less than $1,000, he started an online
store (SportsFanfare.com) that sells thousands of officially
licensed products from universities and professional sports teams
in baseball, basketball, hockey, football and golf, as well as from
auto racing. As Feeny explains it, "This is the place for the
displaced fan. If you're from Texas A&M University or
Indiana University, or if you're a Philadelphia Eagles fan,
you're probably not going to easily find merchandise if you
live far from those venues. If you want a hat or a blanket,
you'll have to go online to get it." Preferably, Feeny
hopes, at SportsFanfare.com.
And many people are doing just that. Feeny started the company
in 2002, when he had a day job as a business analyst at an
insurance firm. Soon after, he gave his notice. "It just grew
so fast, tenfold what my other business had done," marvels
Feeny, who now has three full-time employees. He finished 2003 with
around $3 million in sales, and he projects the company will earn
nearly $4 million in 2004.
There's no easy answer for how Feeny became successful, of
course. Clearly, sports fans are a formidable customer base. He
says that a lot of what he does has to do with his knowledge of how
to get appropriate placement in Internet search engines, and the
odds of him sharing his formula for that are about as likely as the
Cubs or the Red Sox ever winning the World Series. However, Feeny
says he also recognized that his market wasn't yet saturated.
GSI Commerce Inc. is his biggest competitor, selling merchandise
through regional sports outlets like Dick's Sporting Goods and
national fitness centers like Bally Total Fitness. GSI's net
revenue in the third fiscal quarter of 2003 was $47.5 million, if
that gives you an idea of just what he's up against. But Feeny
says that as big as GSI is, they aren't yet a Barnes &
Noble or an Amazon.com. (Feeny had been interested in selling books
online, but he quickly realized that it would likely be a lost
cause.)
Feeny also notes that it's important to "forge
relationships," which he has done with dozens of distributors
and manufacturers. It might feel intimidating to work with major
companies that distribute officially licensed products of teams,
some of which you have worshipped since birth. But even if you feel
small, the people you work with aren't going to think of you
that way, says Feeny. "If you place a sizable order, they
won't care who they're buying from."
How to Be a Contender
So you love sports, and you love the business world, but
you're not sure what type of sports business you want to start?
Here are but a few ideas:
- Sports fantasy camps: Think City Slickers, only
with baseball. These are growing in popularity-they let fans
experience what it's really like to play on a professional
basketball team, baseball team or what have you; generally, some
sort of former professional athlete is on hand to give an aura of
authenticity.
- A sports magazine: The title Sports Illustrated
is taken, but you could look for an underserved market with a
growing fan base and start putting a magazine together.
- A Web site devoted to a sport: You could sell officially
licensed products and books on the sport and offer chat rooms,
scores, articles and information about said sport.
- Finding and buying a sports-related franchise: Velocity
Sports Performance is but one example, and it's an unusual one.
The Alpharetta, Georgia-based company, which had 15 franchises
across the country at the end of 2003, specializes in training
athletes--helping them increase speed, power and agility, while
preventing sports-related injuries.
- Sports-themed restaurant or bar: Who doesn't like to
eat? For other ideas, simply think of the business first, and then
apply sports to it. If you've always wanted a video production
company, you could specialize in producing sports documentaries; if
you're interested in printing, you could produce inspirational
sports posters and sports-themed greeting cards; if you've
always dreamed of creating snacks or drinks, veer toward sports
drinks and energy bars; if computer games are your thing,
specialize in developing sports video games. The list goes on and
on.
Innovation, market trends, manufacturers, distributors--there
are a lot of terms thrown about in the sports industry that
you'll also hear in the corporate sector. So while it's
obvious, it still needs to be said--a sports-related business is a
business. "Once you get past the point of being amazed that
'Hey, I'm working with really tall people in
basketball,' you'll realize you're marketing a product
like Coca-Cola or anything else," observes Dan Mannix, CEO of
LeadDog
Marketing Group in New York City and adjunct professor at New
York University, where he teaches classes in sports
entrepreneurship and sports events tourism.
Echoing those thoughts, former business consultant Jennifer
Munro says, "You still have to have the right sales,
accounting, the capitalization and management. You're working
with the same principles as an accounting firm." Munro knows
of what she speaks. She's now the president of corporate sales
at Golf
Digest Schools in Palm Beach Gardens, Florida, and specializes
in hosting corporate programs that bring business concepts and the
sport of golf together.
But Munro concedes that while it's a business, the sports
industry is "glamorous; it's more exciting, if you're
into drama and excitement and visibility. And it's simply more
fun."
"The sports-industry crowd is much more fun, and more
satisfying [to be a part of], than the corporate sector,"
agrees Ed Estes, owner of Cincinnati-based DigitalBang LLC.
"Of course, I love sports, and that's a big part of
it."
Estes' company, which employs seven people, was an
all-purpose marketing firm when it began in 1997--until Estes
discovered sports. Today, sports-related marketing accounts for
approximately 75 percent of his business, which stands to make $2
million by the end of 2004. Estes' first foray into sports was
Hoops Frenzy, a software program that helps people run their own
men's college basketball contests online. In a nutshell, Hoops
Frenzy capitalizes on the office basketball pools across the
country, and it makes it easier and quicker for the office pool
manager to keep track of scores, teams and who in the pool is
winning what. From there, DigitalBang moved on to creating online
sports games that customers can play at company Web sites, which
offer consumers fun but also ask questions about their buying
habits along the way. The company now has products relating to
everything from NASCAR to football.
Estes, 38, says it's always a challenge to serve impassioned
customers: "You're going to hear very quickly if you get
something wrong. If we accidentally input a score wrong [using the
Hoops Frenzy software], we might get a dozen e-mail messages. But
as long as your answer to your customer is accommodating, people
[will] forgive those bumps. Just make sure you are ready to respond
quickly when you do mess up."
But even the messing up isn't so bad, because it's
linked to a lifestyle and culture that Estes feels passionate
about. "This is so much more satisfying than any other
industry I've been involved with," says Estes, who used to
work in IT sales. "In the corporate world, you're working
on what the client needs done, and you often don't feel that
great about the product you're working on. But when it's
related to sports, because most of us here enjoy sports 24 hours a
day, seven days a week, we feed off that satisfaction. And so even
though it's a business, suddenly it becomes a much more
interesting one when it's spun around a sporting
event."
If your business is a success, chances are good that, at some
point, the sports community is going to notice-really notice. Maria
Erickson, is president and CEO of Fantasi International, a company
known for Bette & Court, a clothing line for women golfers.
She has 35 employees as well as a couple dozen independent sales
representatives working for her. Erickson has had pro golfers
approach her to be paid spokespeople for the Bette & Court
division--which brings in $8 million to $10 million annually.
Not a bad take, especially considering that her initial
investment was only about $13,000 from her savings, although
Erickson, 43, says she ultimately had to take out loans to keep the
business running in the lean years. "We were definitely
operating on a shoestring budget," says Erickson, who's
fallen into a few sand traps and made a shank or two over the
years.
One such year was around 1996, when she thought "Oh, boy,
the market's going great with the ladies--let's get into
men's clothing." What she didn't realize at the time
was that the "barriers for entry [were] much greater,"
she says. "The rules of business, the way the business game is
played, is much different than the one I had come from. I thought
we could take the exact formula and replicate it with the men's
[clothing]." We'll resist the urge to make a pun about a
clothing company losing its shirt, but Fantasi, based in Hialeah,
Florida, did lose "a significant amount of money" because
Erickson had plunged into an area of business that she hadn't
fully researched.
Add to that the sagging economy of recent years, which hammered
away at Erickson's business. "When the economy is tough,
golf is a luxury. And when there are corporate layoffs, and
you're worried about your job and working twice as hard because
you've lost half your staff, the last thing you want to do is
spend frivolously on golf."
This is one reason why Erickson's business is still going
after new golfers, expanding its female clothing by marketing to
senior citizens and even girls. "I think the future is very
bright, but you always have to be cautious," says Erickson,
which is why she's not likely to join forces with an athlete to
promote her clothes, even though her experience with having a
spokesperson was largely a positive one. Erickson brought aboard
Michelle McGann--who was and still is a force on the Ladies
Professional Golf Association Tour--as a paid spokeswoman. That was
about four years ago, and McGann represented the company for
approximately three years.
For those who are interested in having a celebrity athlete as a
spokesperson, Erickson says you can realistically expect to pay an
athlete anywhere from $15,000 to $100,000 per year to market a
brand. And, of course, you're talking about a scenario of
"how much money have you got?" if you want a Michael
Jordan type of player hawking your wares. But Erickson cautions,
"You really have to look at the big picture and ask yourself
'I've got $40,000--if I spend it here, what are the pros
and cons?' Having a celebrity spokesperson could potentially
bring you nothing--and if you do lose that 40 grand, then
that's 40 grand less that you could have spent on something
else." That's an expensive lesson.
But perhaps the most important tutorial is imparted by Munro,
who observes, "Just because somebody loves a sport doesn't
mean they can necessarily market a business." The subtext here
is that you have to love and understand the inner workings of the
business world as well.
Mannix, who often meets young entrepreneurs with basketball on
their brains, seconds that. "I think the most common mistake
entrepreneurs make is thinking 'I love sports, so I want to
work with [it].' What does that mean, anyway?" wonders
Mannix. "I love cheesecake, but that doesn't mean I should
start making it for a living."
Getting Equipped
Dan Mannix is CEO of LeadDog Marketing Group in New York City
and adjunct professor at New York University, where he teaches
classes in sports entrepreneurship and sports events tourism. We
asked him for some ideas on where to turn if you're interested
in learning more about starting a sports-related business.
Periodicals
- Street & Smith's SportsBusiness Journal: "A publication
everybody seems to get," says Mannix.
- The Licensing Letter: A newsletter, published by EPM
Communications, providing news and statistics on the licensing
industry. "A great resource for someone who wants to do
something in sports licensing," says Mannix.
Web Site
- SportsBusinessDaily.com: Essential reading if you want
to stay on top of the sports-business industry. It also has a daily
newsletter, The Sports Business Daily, and this, says
Mannix, is a venture that's only a few years old-"a
perfect example that there's always room for something new in
the sports-business industry."
Books
Curiously enough, the two books Mannix considers essential reading
for his students are not specifically sports-related books, but
they're written by the founder of International Management
Group (IMG), considered the leader in sports marketing
worldwide:
Geoff Williams is a writer in Loveland, Ohio. Contact him at
gwilliams2@cinci.rr.com.
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