Smart Ideas 10/04
Wedding insurance, massage chairs and more
URL:
http://www.entrepreneur.com/magazine/entrepreneur/2004/october/72572.html
What: a
provider of wedding insurance
Who: Karen and
Roger Sandau of WedSafe
Where: Beverly
Hills, California
When: started
in 2000
When planning their wedding in late 1999, Karen and Roger Sandau
were struck by how risky it was to give large, nonrefundable cash
deposits to vendors without any protection if something were to go
away on the wedding day. From a vendor going out of business to an
important family member being stricken ill and unable to attend,
the Sandaus thought of all the things that could possibly go wrong
on their wedding day and wished they could find some way to protect
their investment.
Finding wedding insurance available overseas but not in the
United States gave the couple a great idea-they figured there were
many people like themselves who would feel much more calm before
the big day if they knew they were covered for unforeseen
circumstances. Karen, 37, had a background in catering and event
planning, and had heard of event cancellation insurance; and Roger,
38, had a background as an entertainment attorney, so he knew the
ins and outs of events in general.
The newlyweds combined their expertise and started detailing the
types of things the insurance would cover, such as severe weather
emergencies on the wedding day, a damaged or stolen wedding gown,
and lost or damaged wedding rings, to name just a few. They also
decided to offer liability insurance for any damages incurred at
the wedding site (something many venues require).
They went about finding an underwriter for the policy as well as
developing software that would enable them to organize and sell
their insurance cheaply. Their product has resonated with couples
and especially wedding planners.
In fact, marketing to wedding professionals has helped the
Sandaus grow their business to between $2.25 million and $2.5
million in 2004 sales. "Everyone has heard of a wedding story
gone awry," Roger says. But now, with WedSafe at the helm,
mishaps don't have to spell catastrophe.
On a Roll
What:
manufacturer of small wall and ground attachments to prevent
skateboarding in front of private property
Who: Chris
Loarie of Intellicept dba Skatestoppers
Where: El
Cajon, California
When: started
in 1998
It's not easy stopping a herd of determined skateboarders
from practicing where they're not wanted, but Chris Loarie
invented a way to do just that when he came up with Skatestoppers.
When these small brackets are attached to exterior walls, benches,
curbs and more-the very places skaters seek out-skaters are
prevented from practicing in those areas, and private property is
protected from damage.
Loarie, 34, got the idea after hearing his police officer
brother discuss all the complaints he had received from business
owners about disruptive skateboarders in front of their
establishments. Loarie designed the first prototypes in 1996, and
throughout 1997, he focused on refining them to make them stronger
and less likely to be broken by disgruntled skaters.
As he perfected the design and started getting rave reviews from
business owners, city parks and school districts, Loarie added an
artistic line with seashell designs and the like to make the
practical product aesthetically pleasing as well.
Still, Loarie realized that although he was very popular with
property owners, rebuffed skateboarders were hardly fans. "The
skateboarders will say, 'Why can't I just skate anywhere?
You're taking our rights away,'" Loarie explains.
"To me, it's fairly straightforward: Somebody has a piece
of property, and they don't want you there. It's within
their rights to ask you to leave, especially if you're doing
something that's disruptive or destructive."
Loarie is working with contractors to incorporate Skatestoppers
into the design of new building areas. Now that company revenues
are expected to hit about half a million dollars for 2004, it seems
there's no stopping this entrepreneur.
Take a Seat
What:
automated, cash-operated massage chairs in public spaces
Who: Mark
Eberhardt of First Class Seats
Where: Racine,
Wisconsin
When: started
in 1994
Spending an uncomfortable afternoon in an airport inspired Mark
Eberhardt, 51, to come up with a relaxing way to wait for a
flight-he imagined how nice it would be to sit in one of those
fancy massage chairs he'd seen before in high-end stores.
With a background as a stockbroker, however, it was a challenge
for him to modify the chair to accept cash-not to mention the
hurdle of getting it into malls and airports. Many people, without
really understanding the concept of the chair, recoiled at the word
massage, thinking it was something illicit. And getting a
foothold in airport concourses is not generally an easy prospect
for any company-let alone a new business. Eberhardt had to meet
with people face to face and actually show them the chair to get
them to appreciate his idea.
In 1996, Eberhardt got the chair into Mitchell International
Airport in Milwaukee. To date, First Class Seats are in 125
shopping malls, and Eberhardt has plans to expand into more
airports and malls around the country. With 2004 sales expected to
hit $4 million, it seems like relaxing is the way of the
future.
On a Shoestring
What: a
computer and network services provider
Who: Sarah
Byrne Ducharme of New England Network Group
Where:
Everett, Massachusetts
When: started
in 1995
How much:
$3,000 to $4,000
Starting with less than $4,000, Sarah Byrne Ducharme, 40,
initially sold off-lease computer systems to college students. But
realizing quickly that college students were generally low on cash,
she shifted her focus and began selling off-lease computers to
other small businesses. As computer equipment started becoming more
and more affordable across the board, however, Ducharme saw that
the real longevity would be in services, so she changed her focus
again to being the outsourced provider of computer and networking
services to businesses in her local area. It wasn't easy in
those early days of startup, she notes. Ducharme recalls
house-sitting to save money on rent, and bartering services with
local vendors. "You have to be a penny pincher," she
says. "I would definitely bargain for things-they'd need
computer services, and I'd need office supplies. That
doesn't always work, but there are times when you have
something that someone else needs."
She started small, renting a tiny one-room office. As her
business started to grow, she added the next office down the hall
and then the next. But even then, Ducharme notes it was still about
the bootstrap mentality. From printing on both sides of the paper
to working 18-hour days to keep things running, Ducharme did
it.
"The biggest challenge," she says, "was getting
great people to work for me-and telling them there was a really big
future in this company." Her persuasion worked-she's
retained most of those early employees to this day. And the great
future she promised has come to pass, with close to $5 million in
sales expected for 2004.
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