What to Expect at eBay Live!
An eBay insider offers tips to help you get the most out of eBay's annual conference.
By Marsha Collier
| June 20, 2005
URL:
http://www.entrepreneur.com/ebusiness/ebaycenter/ebaycolumnist/article78486.html
In a previous
column, I asked readers to write to me and let me know how they
were dealing with the eBay fee increase that took effect earlier
this year. Admittedly, I have a bunch of savvy readers: Most
everyone took the rate increase in stride, made adjustments and
went on with their business. Interestingly, since I applied my
changes in February, my combined eBay and PayPal fees now hover at
around 9 percent of my total sales. Not bad!
Kudos to one part-time eBay seller who decided to close her
store. She waited a few months and then reopened her store--getting
the first month free. She figures now she's even with the eBay
fee increases.
As I write this, I'm planning my annual trek to the eBay Live!
community conference. It's the annual eBay extravaganza
that every eBay user should attend. This year it's to be held
in San Jose, California, from June 23 through June 25. I know of no
other event that's a nonstop, full-tilt, fun and education fest
rolled into a few crazy days.
If you've never attended an eBay Live!, here's the type
of thing you can look forward to doing:
- Classes, roundtables and seminars. These are designed
for all levels of eBay user, from beginner to Titanium Power Seller
($150,000 in gross sales per month). There's always something
you'll find interesting. I used to teach the Basic Selling
classes, but now I'm firmly ensconced in instructing on
"How to start your eBay business." I'm also
moderating a panel discussion on marketing, which should be of
benefit to all eBay sellers.
- Keynote events. There's always a "main
stage" set up at the event, and exciting things happen there
at different times. Meg Whitman, eBay's CEO, gives a keynote
address on the first night. Other events on the main stage usually
include chats with eBay nobility such as eBay's founder Pierre
Omidyar and startup eBay employees Jeff Skoll and Jim Griffith. In
previous years, we were also treated to special events as exciting
as a live performance of the "eBay Song" by "Weird
Al" Yankovic.
- Trade show expo. I just can't get enough of the eBay
expo area! It's aisle after aisle of booths filled with eBay,
supplier and vendor exhibits. There's nothing more fun than
learning about services that can help you grow your business on
eBay. You get to talk to the people who understand your eBay
business and have invented ways to make your life easier. eBay also
has a large portion of the exhibit area that's filled with
their own exhibits. Here you get to meet the category and
department bigwigs.
- Closing night gala. eBay plans at least one evening
event that's free to all eBay Live! attendees. The closing
night gala includes music, dancing and lots of good food and
friendship. Here's your chance to meet and talk to other users
and eBay employees in a casual setting and maybe get some "off
the record" gossip.
One of my favorite features of eBay Live! is the camaraderie you
feel with other attendees. Everyone's so friendly that all you
have to do is start talking to the person standing next to you and
you'll often find you've got plenty in common.
Besides the events and features I listed above, I thought
I'd include some special tips from those in the know:
- Don't miss the eBay games. Here you'll find eBay
employees manning carnival style games. The only difference between
the eBay games and the carney versions is that the prizes awarded
by eBay are actually worth something.
To get ready to play--or even if you're not attending eBay
Live!--visit eBay's new secret "game area" and play
Flippy Cards.
- Pins! Pins! Pins! One of the top attractions at eBay
Live! is pin collecting, and this year promises not to disappoint.
eBay employees will once again be giving away pins to attendees.
It's always fun to trade with others to complete a full set.
And I bet you wouldn't be surprised to here that once veteran
eBay sellers collect full sets, they start acquiring duplicates to
sell on eBay (for those who couldn't make it to the
convention).
Also, many savvy exhibitors in the expo area will have special
custom pins made just for eBay Live!, and they give them away from
their booths. Often, these pins are in higher demand than some of
the eBay pins.
- Bring an extra bag for goodies. Think about bringing a
roller-style bag with you to the event. So many goodies are given
away at the show you may quickly fill up a shoulder-slinging tote
bag. Or your tote will become too heavy and you'll stop picking
up some of the fun giveaways.
- Talk to the experts. Be sure to get into discussions
with the eBay staff, especially the ones manning the booth that
represents your favorite category. They're there to
listen--they want to improve the site for sellers and they can do
that based on your comments. So speak up! Engage!
- Visit the new eBay Live! blog. In the community area of
the eBay site, members can get constant updates by checking out the
blog. The "Chatter" staff, with the help of other eBay
employees, will be reporting online to provide event highlights.
There'll also be lots of event photos to view. So if you
can't attend, be sure to read the blog daily--it'll be
almost as good as being there.
In next month's column, I'll fill you in on all the
exciting things that went on at the 2005 eBay Live! I hope to meet
many of you there, so please stop me and say hi. This year's
eBay Live should be the best ever!
Marsha Collier, a successful eBay PowerSeller, is
Entrepreneur.com's "eBay"
columnist as well as the author of the bestselling eBay
references, eBay for Dummies, 4th Editionand Starting an eBay Business for Dummies.
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