Determine Your Leadership Style
As an entrepreneur, you are the leader of your company. And to become a great leader, you'll have to look within yourself. Start by examining the different types of leadership styles.
By Randall D. Ponder
| September 27, 2005
URL:
http://www.entrepreneur.com/management/leadership/learningtolead/article80104.html
Editor's note: This article was excerpted from Leadership
Made Easy, which identifies 15 essential leadership skills
and teaches you how to develop and use them.
An important point of this introduction to leadership styles is
that effective leaders can be true to their own nature and not have
to assume radically different personae when in a leadership
position. A person's mannerisms and personality typically
don't have to change when assuming a leadership role. This
doesn't mean that great leaders don't make some changes in
their leadership presence and style, especially when changes are
needed. These changes occur primarily after self-study, evaluation
sessions with superiors or subordinates, or on-the-job experience.
Develop your own leadership style, therefore, based upon your own
set of beliefs and personality traits, as well as what you learn
from studying leadership.
Theories of Leadership
There are scores of leadership theories, models and studies
available for you to examine, if you choose. Although developed
primarily in the 20th century by scholars, leadership ideas have
existed at least since A.D. 100. Thanks to these great men and
women, the curious have been able to analyze leaders on the basis
of personality, situations, interaction with others, psychology,
politics, humanism and perception, to name a few factors. In
addition to the theories, there are countless leadership surveys,
tests and aptitude indicators that are available to determine a
leader's style and interests.
What can you do when faced with this complexity of leadership
information? Most leaders don't study the many theories of
leadership in detail. Some general knowledge is helpful, however,
to know what the relevant major issues are so that you can use that
knowledge in your specific situation. These issues will be
explained in this article. Then you can choose to study in more
detail those areas that are of most interest to you.
Leadership Orientations
To help prepare you for your leadership role, we'll briefly
examine five leadership orientations. Since every leader has a
distinct style made up of combinations of these orientations,
it's impossible to accurately predict your style without a
thorough analysis. As with most leaders, you'll tend to use
different styles when faced with different situations. Each
orientation presents two extremes between which leaders have to
determine the right balance for themselves, based upon their
personality and specific leadership challenges. For example, there
are effective leaders who have high orientation scores in both
relationship and task; others score high in relationship and low in
task. By understanding the following five leadership orientations,
you'll be better able to understand the framework within which
most leaders operate.
- Democracy or autocracy
- Participation or direction
- Relationship or task
- Consideration or initiation
- Action or inaction
Democracy or Autocracy
Orientation
These two orientations are the first classification because they
encompass attributes of the other four orientations. It makes sense
that leaders tend to lean naturally toward one or the other because
followers will do either one of two things. They will do what
they're asked to do, thus requiring the supervision of a
teaching and facilitating type of democratic leader, or they'll
do what they're made to do, which requires a more punishing and
coercing autocrat.
There's no conclusive proof as to which type of orientation
is more effective at getting bottom-line results. One may be more
effective in different organizations or situations than the other.
A person's style of leadership, however, does affect employee
job satisfaction, although the effects vary among employees. A
higher degree of satisfaction in an organization will encourage
loyalty, teamwork and sharing of the leader's goals; each of
these can lead to higher levels of personal and organizational
productivity.
Democratic leaders focus on their followers because they feel
the welfare of their team is of great importance. They tend to be
easily approachable, relationship-oriented and considerate of
others' feelings. They prefer to lead their teammates by
collaboration and empowerment. They're convinced that tasks
will be better accomplished if they consider their
subordinates' needs. These teammates tend to have high job
satisfaction.
Autocrats primarily are concerned with tasks for which
they're responsible. They believe the key is to focus less on
subordinates and their needs and more on the work-related issues.
In doing so, they use their position to prescribe solutions and
direct others to comply. This type of leader usually has more
subordinates with low levels of job satisfaction than does the
democratic leader.
Leadership can also be analyzed in terms of how much
contribution the leader obtains from subordinates before solving a
problem or making a decision. As previously discussed, most leaders
are situational and they use both styles on different
occasions.
A popular leadership trend since the 1980s has been to encourage
employee participation in problem solving and decision making. By
obtaining and considering the suggestions of subordinates, a leader
has access to more data, experience and opinions.
Participation can occur when the leader either delegates total
responsibility for tasks or allows subordinates to participate in
problem-solving and decision-making processes. A more restrictive
form of participation is used when a leader discusses the task with
subordinates but ultimately makes the decision as to what will be
done. By using a participative style of leadership, a leader
doesn't relinquish the responsibility to get the job done, but
gives subordinates the authority to help arrive at the right
decision to get the job done correctly. Participation is
particularly effective in less structured or rapidly changing work
environments.
Leaders who have a direction orientation decide what needs to be
done and communicate this to subordinates. They may or may not
explain why they chose a course of action and they may use
persuasion techniques to bolster their directives. These leaders
autocratically assume that, since they know the right answer,
seeking input from subordinates is unnecessary. They may
rationalize the use of a directive style by citing organizational
problems, such as low employee educational levels and competence,
even though this may not be applicable. The degree to which a
leader may be directive depends upon a number of factors.
For example, leaders tend to be more directive when there's
high uncertainty in the situation, little time is available, a
short-term increase in productivity is needed, or they exercise a
high degree of positional or organizational power. Directive
leadership tends to be used more than participative leadership in
slow-changing situations or where less employee input is
needed.
Relationship or Task
Orientation
The best leaders concern themselves both with people relationships
and the tasks for which they are responsible because tasks usually
are accomplished more effectively when human factors are
considered. The degree of integration of task and relationship
varies considerably with each leader; the exact mix partly depends
upon task urgency, subordinates' work performance and ability,
organizational climate, and the leader's natural inclination
toward one orientation or the other.
Leaders who set relationships as a priority recognize the
synergistic effects of attending to the human side of work. This
doesn't mean they're less concerned with accomplishing
tasks but that they know the best way to achieve high-quality
success is to make sure they consider subordinates' and team
members' needs. They do this by maintaining warm, close and
friendly relationships with their followers and co-workers and by
openly trusting and supporting them.
A complete task orientation means that a leader has foremost in
mind the job that must get done. Without seeking input from
subordinates, the leaders structure the work, define the goals,
allocate resources, and focus on achieving production quotas or
delivery of services. People are of concern, but only because
they're necessary to get the work done. This leader uses an
inflexible, no-nonsense approach with subordinates.
Consideration or Initiation
Orientation
Considerate leaders do what any considerate person would do, but in
the context of leadership. Since they concern themselves with
subordinates' interests and well-being, they're sensitive
toward their feelings, needs and goals. Before making decisions,
they seek suggestions from subordinates and consider what effects
these decisions will have on the team. By openly praising and
privately correcting subordinates, they establish a working
environment in which people trust, respect and follow them.
Initiation refers to a leader's ability to start activities
and organize work. Strong initiators prefer not to let the group
completely structure its work or make all of the on-the-job
decisions. They prefer not only to determine what must be done but
also who does it and how it is to be done. Consequently, they focus
on tasks: most of their daily initiatives occur simply to
facilitate achievement of work-related goals. Since there can be
overlap in these two orientations, a leader could be both highly
considerate and initiating and still be effective.
Action or Inaction
Orientation
Action-oriented leaders involve themselves with fulfilling work
responsibilities. They take charge of these responsibilities by
using the leadership and management principles discussed in
Leadership Made Easy and by realizing that subordinates perform
better when their leaders are aware of work-related issues,
interested in seeing goals achieved, and actively monitoring
performance.
Active leaders establish and communicate their subordinates'
authority, responsibilities and work parameters. Having this
knowledge of what is expected of them and the encouragement to
perform well, employees will gain the autonomy that most of them
crave. There are distinctions between action and inaction. By
asking a subordinate to complete a task, for example, the leader is
actively delegating an assignment, not avoiding taking action.
Leaders who are inactive are much less engaged in their work
than active leaders. On a spectrum of reasons for such inactivity,
you will find leaders who consciously shirk their responsibilities
and those who do not realize they're less active than they need
to be. Inactive leaders tend to react to a daily work challenge
after someone tells them about it, whereas the active leader
proactively seeks out impending obstacles. In addition to the risk
that inactive leaders pose to their organization's ability to
achieve goals, the leaders themselves risk being perceived as
irrelevant or ineffective by their subordinates.
The previous discussion of leadership orientations shows you
there's much room for leaders who have various combinations of
leadership styles. Most leaders take a situational approach and use
different styles under different conditions, depending upon the
urgency and nature of the task, experience and expectations of
subordinates, and the degree of trust and rapport in the work
relationship.
A central concept in leadership study is that to better
understand the behaviors of leaders and subordinates, it's
useful to understand the psychological nature of the people
involved. One popular and extensively used resource is the
Myers-Briggs Type Indicator. After individuals respond to questions
based upon how they usually would feel or act in different
situations, this survey classifies them into one of 16 types, based
on four continua: extraversion-introversion, sensing-intuition,
thinking-feeling and judging-perceiving.
These types will provide insight into a test-taker's work
preferences and decision-making patterns. A leader can use this as
a tool to gain insight into his or her subordinates or team
members; it can be a useful way to increase understanding.
Although such resources will give you a quick profile of
yourself or your subordinates, it's important to be careful
when using them and never completely rely upon them. They should be
used only in conjunction with skill development tools and other
resources. There are several reasons for this.
First, though many companies use the tests, experts disagree
considerably as to their reliability. Unfortunately, there's no
magic formula for what test is best. It's up to you to examine
those that are available and make the best choice for you and your
organization. Second, these resources are sometimes misunderstood.
People often make major style changes based upon the results of one
survey, without realizing the extent to which those results were
due to bad testing conditions or the person's mood at the time
of the survey. Third, some people are skeptical of tests or
resentful of being arbitrarily typecast. You can avoid this
reaction if you take the time to explain the process and results to
them.
Qualities of a Leader
As scholars have studied leaders over the years, they have
attempted numerous times to identify leadership qualities. There
are certain recurring qualities that seem to surface in the best
leaders. To give you an idea of what makes a great leader, here are
some of the best qualities.
- Adaptable
- Ambitious
- Caring
- Confident
- Convincing
- Courageous
- Creative
- Curious
- Decisive
- Discerning
- Empathetic
- Ethical
- Fair
- Honest
- Innovative
- Persistent
- Responsible
- Self-directing
While these sample qualities provide great insight into
leadership behavior and help you understand why some leaders are
more effective than others, it's difficult to conclude the
degree to which these 18 qualities help people become great
leaders; therefore, it is important to understand three points
about leadership qualities. First, there is no complete list of
leadership qualities.
If you attempted to list every possible quality of a leader
using published studies since the early 1900s, you would have
hundreds of qualities. Second, very few, if any, leaders have all
the qualities on any given list. It isn't necessary nor is it
possible for a successful leader to completely fit a leadership
mold that someone suggests is best for him or her or for his or her
organization. Leaders, like their subordinates and team members,
are individuals who are alike and different in many respects and
can be successful without radically altering their inherent
qualities. Third, a person can possess many leadership qualities
and still not be a leader.
Randall J. Ponder, a consultant focusing on leadership
development, has extensive leadership experience as an Army
officer, the owner of a small business and a manager in a Fortune
100 company.
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