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Most Recent Questions in Human Resources

Should our small business freely share monthly and yearly revenue figures with all employees?

While I'm a big believer in "open book management," it's important to make sure that your employees' goals are aligned with the goals of your company. This means not simply sharing your... (more)

After looking at the end-of-year sales figures, how should I determine bonuses for my staff?

I think that your question is not how to determine how much each person receives as a bonus but rather how much the bonus “pot” should be that you ultimately divide up based on each individual’s... (more)

How do I start hiring my first employees?

You will need to define the kinds of jobs you need to fill, hours that the people you will want the people to work, and then determine what the market (pay) rates are for such workers. I recommend... (more)

What do you do when an employee demands more money?

It depends to a great degree on what basis you are paying the employee. That is, do you have a rational compensation system whereby accurate jobs descriptions exist for all positions and jobs are... (more)

What is the average cost for bringing on a new employee including the interview process, hiring and training?

This is a very important subject as we inch closer to 2010--which is predicted by the U.S. Bureau of Labor Statistics to be when we encounter the most severe shortage of skilled workers in the... (more)

What do I do when I find out a key employee is looking for another job?

A lot depends on your situation and industry.  Is "client stealing" an issue?  If it is, you need to immediately find measures to protect yourself and your data. In our current... (more)

What do I do when I find out a key employee is looking for another job?

A lot depends on your situation and industry.  Is "client stealing" an issue?  If it is, you need to immediately find measures to protect yourself and your data. In our current... (more)

Can you get benefits for maternity leave even if you are part-time?

A major company would certainly have an employee policy manual that explains eligibility for medical benefits. Most companies have specific rules about employees having to work over 25 hours per... (more)

Can you get benefits for maternity leave even if you are part-time?

A major company would certainly have an employee policy manual that explains eligibility for medical benefits. Most companies have specific rules about employees having to work over 25 hours per... (more)

Should I still pay an employee for holidays after he's used all his paid time off?

The vast majority of companies have a policy for paid time off that is for vacation, sick, and/ or personal use plus a policy regarding pay for declared "company holidays"---ranging from 6 to 9 or... (more)

If I hire people that aren't U.S. citizens, can they get a green card if they pay their taxes?

There is a great deal more involved in getting a “green card” than paying taxes! If hiring immigrants makes the best sense for your business, follow some good advice from SCORE: --Understand... (more)

How do I get health insurance that covers multiple states?

There are really only a few carriers that write health care coverage in all of the states.  The best thing to do is deal with a knowledgeable employee benefits broker who will gather the... (more)

What are my wife's health care options if I end up growing my lawn care business in to a full time job?

There are many health care options for small businesses and for individuals as well.  Most kinds of health insurance that larger companies purchase for their employees can be obtained for companies... (more)

Are there self-administered career tests I can give to potential hires before interviewing them?

Yes.  There are hundreds of online tests that are inexpensive and easy to administer.  Kenexa “ProveIt” offers over 800 online tests ranging from different levels of accounting to technical... (more)

Do businesses normally reimburse employees if they decline their health insurance premium?

It is not usual and customary, but some companies do it.  Most companies simply charge the employees enough of a portion of the premium to discourage anyone who does not need the coverage from... (more)

What are some ways to avoid incompetence when hiring a new manager?

First of all, be certain that you have accurate job specifications.  Outdated or otherwise inaccurate job specifications can result in honest misunderstandings regarding what the job entails and... (more)

How do I determine what type of personnel I need to hire for my small business?

It really depends on what kind of business you want to start. If you're running a home-based service business where you're making the sales and doing the work, you may not need any staff at all... (more)

How do you build a sales team paid on commission with very little money to spend?

The standard approach is to hire manufacturers' reps who service your audience.  But, be warned: Even if you hire manufacturers' reps, you must find some way to motivate them to sell your product... (more)

How do I deal with clients who are concerned with my age and not experience?

There's no way around it, people will always initially judge you by their first impression of you.  So, make that first impression as polished and professional as possible. This will give you the... (more)

What's the best resource to find a bookkeeper?

I don't know the best resource but I'd go to the local Small Business Development Center (SBDC) and ask them. Also banks, chamber of commerce, other local business groups, plus the social clubs... (more)
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