Ray Silverstein knows firsthand that "it's lonely at the top."
Silverstein, a recognized small business expert, is president and founder of PRO: "President" Resource Organization , a network of advisory boards for small business owners.
Silverstein founded PRO in 1993, after selling his multi-million dollar tool and hardware manufacturing company. Today, he facilitates PRO groups throughout the Chicago area and in Phoenix. He has facilitated over 1,000 such meetings to date, making him one of the leading authorities on business peer groups.
Is Your Ego Becoming a Liability?
The best leaders know how to check their ego at the door.Good People Make Good Leaders
Sometimes the simplest management strategies are also the most effective.Courageous Leadership
You have to be fearless if you want employees to rally behind you and your business.Work On--Not In--Your Business
Delegating tasks and learning to let go could be the key to business growth.Great Minds Don't Think Alike
Strategies for cultivating a free-thinking, collaborative company cultureGreat Leaders Inspire Trust
If people don't trust you to follow through, they simply won't follow.4 Ways to Gain Customer Loyalty
Stand out on the cheap with superior customer service.Survey: Entrepreneurs are Optimistic
Two-thirds of respondents report remaining positive regarding the economy.Create an Action Plan Now
Survive the economic downturn by setting attainable goals.See Your Business with Fresh Eyes
In tough times, you need to look for new opportunities.A Guide to Payroll Cuts
It's a plan you hope you'll never use, but consider these 3 components before you cut payroll.14 Things Smart Leaders are Doing Right Now
Explore ways to improve your business from the inside out. But don't forget to pounce on outside opportunities, too.How to Avoid Occupational Burnout
Take a timeout. Have a life outside your business. Here's what to do if you're headed toward workaholism.Getting More from Your Employees
If you think your workers are motivated without consequences, think again. Being a good leader means providing checks and balances.The Key to Retaining Sales Talent
Good salespeople are worth their weight in gold. That's why it pays to reward them with a pair of golden handcuffs.The Wisdom (or Not) of Non-Compete Contracts
Here are some things to consider before hiring your first salesperson.A Guide to Goal Setting
Transforming resolutions into results comes with being realistic.Compensating Salespeople
Finding the balance between salary and commission may be your ticket to loyal, motivated sales employees.Getting the Most From Trade Shows
Don't show up empty-handed. Make sure you're fully prepared to maximize your time at this annual event.Why Your Customer Count May Not Matter
Rather than planting new accounts, cultivate the relationships with the customers you already have.Winning Over 'Impossible' Prospects
Solve the mystery of overcoming difficult clients.How Do I Build Customer Rapport?
The answer is in asking the right opening and closing questions.Finder, Minder or Grinder: What's Your Sales Style?
Salespeople are like ice cream; they come in different flavors.Shipping & Logistics Center
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