Vice President of Operations, Stash Tea Co.
Patrick Proctor is vice president of operations at Stash Tea Co. in Portland, Ore., and is an experienced organizational development, HR and strategic business planning leader. He writes about workplace issues.
When customers see a business leader taking seriously the act of giving back, this is good for the company's mission, brand and workplace culture.
Do advance planning and you'll be able to bring structure, organization and calm if a disaster strikes your firm.
For an organization to enjoy long-term, sustained growth, all three elements need to work in harmony.
Yes, you can mentor and coach Generation Y employees to assume leadership roles.
Instead of guessing your way through your relationships with customers, have a better understanding of what they want and expect.
As an entrepreneur, feedback from your employees allows you to grow as a founder and lead your company down a successful path.
Fitbit is the latest company that instituted a recall. Did it do it right? Also, seven steps to implement a recall program in your business.
Set up the proper processes to receive feedback in advance for sustained positive outcomes.
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© 2014 Entrepreneur Media, Inc.