Andrew Reid
Entrepreneur Leadership Network® Contributor
Founder and CEO, Rival Technologies
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Latest
The Secret to Building Brand Devotion is Not a Loyalty Program. Here's What Customer's Really Want.
The idea of consumer loyalty has been around for centuries. But with a growing consumer appetite for privacy and control, it may be time to rethink the traditional brand relationship.
Cómo las marcas y los investigadores de mercado pueden aprovechar la confianza en el mundo pospandémico
La transparencia y la empatía generan confianza y crean una ventaja competitiva sostenible para su empresa.
Por qué la alineación entre CX, marketing e insights es fundamental para crear relaciones continuas con los clientes
Como marca, eres tan bueno como tu última interacción con el cliente.
Why Alignment Between CX, Marketing and Insights Is Critical to Creating Ongoing Customer Relationships
As a brand, you're only as good as your last customer interaction.
Seis formas de hacer que las personas se unan a la búsqueda de información sobre los clientes
Hacer las preguntas correctas de la encuesta es solo la mitad de la batalla.
6 Ways to Get People On Board When Seeking Customer Insights
Asking the right survey questions is only half the battle.
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