Laura Tiffany

30 Recent Stories

Online Community Expert Margaret Levine Young

Want customers to come back to your site time and again? Instill it with a sense of community.

Family Business Expert Quentin J. Fleming

Statistics show that only 30 percent of family businesses survive to the second generation. Quentin J. Fleming tells you how your family business can join the survivors.

Safety First

What's the best thing you can do to protect your home office against disaster? Prepare for the worst.

Sales and Influence Expert Harry Mills

Persuasion is a psychologically complex--and sometimes intimidating--business art. Expert Harry Mills demystifies the art and tells you how to persuade your prospects to say "yes."
Your Business Plan

How To Build A Business Plan

Let us help you figure out just what a business plan is and why writing one is vital to the health of your business.
How to Start a Clothing Store
Startup Kits

How to Start a Clothing Store

Are you fashion forward? Do you love working with the public? Then it might just be time for you to marry your fashion sense and your business sense with a retail clothing business.

Tax Expert Becky Younger

Find out how to stay current with ever-changing IRS rules and regulations.

Business Trend Expert C. Britt Beemer

You don't have to be an oracle to divine tomorrow's business trends. Just click here and benefit from the research of C. Britt Beemer.

Business Idea Expert Russell Roberts

Find out what it takes to start a new business.

Networking Expert Donna Fisher

Learn how to create a powerful professional network.

Business Etiquette Expert Barbara Pachter

Don't know much about giving business gifts and other matters of holiday etiquette? Find out how to be the best business Santa ever.

Management Expert Susan F. Shultz

What does a board of directors have to do with your small, privately held company? Everything.

Marketing Expert Emanuel Rosen

Looking to build a buzz about your business? Try word-of-mouth marketing.

Time Management Expert Julie Morgenstern

Not enough hours in your day? Learn how to manage your time before it manages to drive you crazy.

Customer Service Expert Shaun Belding

How do you face down a fire-breathing dragon, a.k.a. the "customer from hell"? Shaun Belding tells you how to bravely handle irate and unreasonable customers

Internet Management Expert Mark Breier

Never thought you'd be working 18-hour days, every day? Or that you'd need to make a business decision without all the necessary information? Welcome to Internet time.

Partnering Expert Ed Rigsbee

Thinking about partnering with your competitors? Expert Ed Rigsbee tells you why that's not such a bad idea.

Employee Satisfaction Expert Tom Terez

Your employees may show up every day, but are they just going through the motions? Tom Terez explains how you can engage both the hearts and minds of your employees with a meaningful workplace.

Service Business Marketing Expert Harry Beckwith

Riddle: What technically doesn't exist until a customer pays for it? Your service. Here's an even bigger riddle: How the heck do you market what is essentially a promise on your part?

Venture Capitalist And Small-Business Expert Ruthann Quindlen

Want to get inside the mind of a venture capitalist? Read on to learn from the experiences of Silicon Valley vet Ruthann Quindlen.

Internet Branding Expert Laura Ries

Say goodbye to generic domain names, ad-based revenues and secondary category leaders. Branding expert Laura Ries introduces the new rules of the Internet.

Blimpie International Founder Tony Conza

Find out how veteran entrepreneur Tony Conza survived--and thrived--while growing the Blimpie empire.
Customer Service

Creating a Customer Recovery Plan

Your best customer is on the verge of exploding because of an error. Don't get stressed. Customer service expert Chip R. Bell tells you what to do.

Start-Up Expert Bob Reiss

So what does it take to become an entrepreneur, to face the inherent (and exciting) risks of starting a business? Bob Reiss answers that million-dollar question.

Marketing Expert Frederick Newell

How do you take database marketing to the next level? Customer relationship management.

Team Management Expert Kristin J. Arnold

How do you encourage your employees to "Go, team, go"? Expert Kristin J. Arnold helps you get the most out of a team-based work environment.

Living Color

How color, music and aromatherapy can improve the way you work

And the Winner Is...

Some tips for creating the kind of hype that attracts business from the founder of The Webby Awards, the premier industry awards for Web sites
Entrepreneur Magazine

Told You So!

Hot 100 businesses do burn bright, but they don't burn out. Here are the businesses that prove there's life after recognition in Entrepreneur magazine.

Wage and Compensation Experts Patricia K. Zingheim and Jay R. Schuster

In today's tight labor market, how can you attract and retain star employees? These experts reveal why creating a compelling "reward strategy" is one of the most important steps you can take.

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