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Micah Solomon

Micah Solomon is the co-author with Leonardo Inghilleri of Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization and a public speaker based in the Philadelphia area.

1 Recent Stories

Seven Tips for Building Customer Loyalty

Seven Tips for Building Customer Loyalty

Treat returning customers right and they'll return the favor.
April 13, 2011 in Customer Loyalty and Retention