Michael Port

Michael Port is a New York Times bestselling author of four books, including Book Yourself Solid, Beyond Booked Solid, The Contrarian Effect, and his latest and most provocative, The Think Big Manifesto. Learn more at michaelport.com.

10 Recent Stories

Closing the Sale

Know Who You Want to Know

Boost your chances of making a good connection--or even a sale--by doing your homework.
Closing the Sale

The Likability Factor

For better or worse, the sales process is not much more than a popularity contest. Do you have what it takes to win?
Branding

Bring Back Big Branding

Defining and communicating your personal brand will also help you bolster your sales.
Presentations

Keep Your Cards to Yourself

4 ways to build your reputation and expand your network--without business cards.
Customer Service

Save the Sale With Service

5 strategies for polishing and protecting your customer-service reputation
Customer Service

Give Them More to Love

To keep your customers coming back, provide more reasons to appreciate what you offer.
Presentations

The Human Approach

Focus less on making your pitch and more on listening to what your customers need.
Sales

The Human Approach

Focus less on making your pitch and more on listening to what your customers need.
Sales Techniques

Take Out the Garbage

Ditch the canned sales tactics and say what you really mean.
Sales

Take Out the Garbage

Ditch the canned sales tactics and say what you really mean.

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