Mikal E. Belicove: Page 7
Mikal E. Belicove is a market positioning, social media, and management consultant specializing in website usability and business blogging. His latest book, The Complete Idiot’s Guide to Facebook, is now available at bookstores.
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Latest: Page 7
Social Media Users Are Squeakier Wheels When It Comes to Customer Service
Not convinced your business should provide customer service via social media? Turns out, social media users spend more when they receive great service.
Women Are More Social -- When It Comes to Social Media, That Is
A new report shows women are the major players in social media. Time to tweak your marketing?
10 Tips for Forming a Board of Directors
Forming a board of directors can help a business grow to the next level. Here are tips for recruiting and retaining one.
Building a Profitable Wearable Device May Depend on Who You Partner With
Electronic devices that are worn on the body and relay information are starting to receive a lot of buzz, but partnering with a big company is the key to getting the product to see the light of day.
Facebook May Have Finally Nailed Local Offers
In beta testing Offers and acquiring the assets of customer-loyalty application Tagtile, Facebook has opened the floodgates for businesses to market to their fans.
Businesses Can't Afford to Neglect Customer Service on Facebook
Some well-known retailers are not responding adequately to customer-service complaints online. Your business should not do the same.
