Ray Silverstein

Ray Silverstein

Ray Silverstein is the president of PRO: President's Resource Organization , a network of peer advisory boards for small business owners. He is author of two books: The Best Secrets of Great Small Businesses and the new Small Business Survival Guide: How to Survive (and Thrive) in Tough Times . He can be reached at 1-800-818-0150 or ray@propres.com .

30 Recent Stories

Is Your Ego Becoming a Liability?
Leadership

Is Your Ego Becoming a Liability?

The best leaders know how to check their ego at the door.
Compensation and Benefits

Good People Make Good Leaders

Sometimes the simplest management strategies are also the most effective.
Leadership

Courageous Leadership

You have to be fearless if you want employees to rally behind you and your business.
Growing Your Business

Work On--Not In--Your Business

Delegating tasks and learning to let go could be the key to business growth.
Leadership

Great Minds Don't Think Alike

Strategies for cultivating a free-thinking, collaborative company culture
Growing Your Business

Great Leaders Inspire Trust

If people don't trust you to follow through, they simply won't follow.
Grow Your Business

4 Ways to Gain Customer Loyalty

Stand out on the cheap with superior customer service.
Business Management

Survey: Entrepreneurs are Optimistic

Two-thirds of respondents report remaining positive regarding the economy.
Leadership

Create an Action Plan Now

Survive the economic downturn by setting attainable goals.
Leadership

See Your Business with Fresh Eyes

In tough times, you need to look for new opportunities.
Leadership

A Guide to Payroll Cuts

It's a plan you hope you'll never use, but consider these 3 components before you cut payroll.
Leadership

14 Things Smart Leaders are Doing Right Now

Explore ways to improve your business from the inside out. But don't forget to pounce on outside opportunities, too.
Health & Fitness

How to Avoid Occupational Burnout

Take a timeout. Have a life outside your business. Here's what to do if you're headed toward workaholism.
Managing Employees

Getting More from Your Employees

If you think your workers are motivated without consequences, think again. Being a good leader means providing checks and balances.
Compensation and Benefits

The Key to Retaining Sales Talent

Good salespeople are worth their weight in gold. That's why it pays to reward them with a pair of golden handcuffs.
Sales

The Wisdom (or Not) of Non-Compete Contracts

Here are some things to consider before hiring your first salesperson.
Leadership

A Guide to Goal Setting

Transforming resolutions into results comes with being realistic.
Leadership

Compensating Salespeople

Finding the balance between salary and commission may be your ticket to loyal, motivated sales employees.
Business Management

Getting the Most From Trade Shows

Don't show up empty-handed. Make sure you're fully prepared to maximize your time at this annual event.
Growing Your Business

Why Your Customer Count May Not Matter

Rather than planting new accounts, cultivate the relationships with the customers you already have.
Business Management

Winning Over 'Impossible' Prospects

Solve the mystery of overcoming difficult clients.
Finding Customers

How Do I Build Customer Rapport?

The answer is in asking the right opening and closing questions.
Sales

Finder, Minder or Grinder: What's Your Sales Style?

Salespeople are like ice cream; they come in different flavors.

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