Ray Silverstein: Page 2
Ray Silverstein is the president of PRO: President's Resource Organization , a network of peer advisory boards for small business owners. He is author of two books: The Best Secrets of Great Small Businesses and the new Small Business Survival Guide: How to Survive (and Thrive) in Tough Times . He can be reached at 1-800-818-0150 or ray@propres.com .
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Compensating Salespeople
Finding the balance between salary and commission may be your ticket to loyal, motivated sales employees.
How Do I Build Customer Rapport?
The answer is in asking the right opening and closing questions.
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Salespeople are like ice cream; they come in different flavors.
How to Close a Sale in the First 30 Seconds
Tap into customers' hidden wants to win their trust--and their business.
Get More Referrals by Asking
Build asking for referrals into your daily activities and see the results.
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