Ray Silverstein: Page 2

Ray Silverstein is the president of PRO: President's Resource Organization , a network of peer advisory boards for small business owners. He is author of two books: The Best Secrets of Great Small Businesses and the new Small Business Survival Guide: How to Survive (and Thrive) in Tough Times . He can be reached at 1-800-818-0150 or ray@propres.com .

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Latest: Page 2

Leadership

Compensating Salespeople

Finding the balance between salary and commission may be your ticket to loyal, motivated sales employees.

Starting a Business

How Do I Build Customer Rapport?

The answer is in asking the right opening and closing questions.

Marketing

Finder, Minder or Grinder: What's Your Sales Style?

Salespeople are like ice cream; they come in different flavors.

Marketing

How to Close a Sale in the First 30 Seconds

Tap into customers' hidden wants to win their trust--and their business.

Marketing

Get More Referrals by Asking

Build asking for referrals into your daily activities and see the results.

Productivity

Time Management for Sales Pros

Think you're not spending enough time selling? Learn to reorganize your time without increasing your workload.