Small Business Encyclopedia

About Encyclopedia

No matter what business topic you're interested in, you'll find our category list is an easy way to navigate our small-business encyclopedia. From Accounting and Advertising to Location and Operations, every topic offers information on the terms that matter most. And if you can't find what you need here, our "Terms A - Z" list makes tracking down terms a snap.

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Category: Technology

Information Technology

Definition: A term that encompasses all forms of technology used to create, store, exchange and utilize information in its various forms including business data, conversations, still images, motion pictures and multimedia presentations

Podcast

Definition: A podcast is a pre-recorded audio program that's posted to a website and is made available for download so people can listen to them on personal computers or mobile devices.

Point of Sale (POS) System

Definition: A computerized network operated by a main computer and linked to several checkout terminals

Free Business Tools

Forms

Forms

Download and customize these free forms:

Partnership Agreement

Cashflow Worksheet

Employment Application

Calculators

Calculators

Evaluate and analyze your financials:

Cash Flow

Starting Costs

Discounted Cash Flow

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Latest Articles

Here's What Happens to Investments on Shark Tank After the Cameras Stop Rolling
Shark Tank

Here's What Happens to Investments on Shark Tank After the Cameras Stop Rolling

Barbara Corcoran explains how -- and why -- some deals on the show go through while others fall apart.
A Step Into the Unknown Pays Off for Franchising Couple
Franchise Players

A Step Into the Unknown Pays Off for Franchising Couple

For Heidi and Paul Ferguson, Pillar To Post was the start of a whole new kind of life.
Use a Millennial Mindset to Create All-Access Events
Events

Use a Millennial Mindset to Create All-Access Events

With mobile apps, online platforms, content management systems and a myriad of wireless communications taking over events, the millennial way of thinking is how producers should create these events.
What Listening Says About Your Brand
Brands

What Listening Says About Your Brand

In this environment of incessant interaction, brands might benefit by talking less and listening more.
David Hagenbuch
How to Build a Successful Startup and Keep It Afloat
Startup Basics

How to Build a Successful Startup and Keep It Afloat

The business world is in a constant state of flux, and companies today need to be ready to weather unpredictable markets. Here's how.
Eric Dahan
A Guide to International Payment Preferences
Payments

A Guide to International Payment Preferences

In some countries, credit cards aren't the payment method of choice. Here's what to know.
Oren Levy
How the Publishing Industry Has Learned to Thrive With the Social Media Industry
Publishing

How the Publishing Industry Has Learned to Thrive With the Social Media Industry

Just a few years ago many observors speculated social media would displace publishing but the resilience of the industry shows content is king.
Joe Hyrkin
Everything Your Business Needs to Know About the EMV Mandate
EMV

Everything Your Business Needs to Know About the EMV Mandate

Is your company ready for the future in credit card processing?
Tami Cohorst
Girls Just Wanna Have (Equal) Funds
Gender bias

Girls Just Wanna Have (Equal) Funds

Give women equal pay for equal work. No rocket science, no magic tricks -- it's just simply doing what's fair.
Chelsea Berler
4 Entrepreneurs Behind Billion-Dollar Companies Share Their Secrets to Success
Success Strategies

4 Entrepreneurs Behind Billion-Dollar Companies Share Their Secrets to Success

During a recent event, four highly successful entrepreneurs talked about proving others wrong, hiring great people and being in it for the long haul.
Mike Templeman
How to Lead and Succeed by Expecting Your Best
Inspiration

How to Lead and Succeed by Expecting Your Best

An ex-quarterback for the Steelers describes how getting knocked down isn't what counts; it's how you get up again.
Charlie Batch
When Customers Call Your Baby Ugly: Handling Negative Online Reviews
Online Reputation Management

When Customers Call Your Baby Ugly: Handling Negative Online Reviews

Three things you need to know before you hit reply.
Lida Citroën
What to Wear When You're In Front of the Camera
Video Tips

What to Wear When You're In Front of the Camera

With videos becoming a bigger part of a company's marketing strategy, it is imperative you always look your best.
Jennifer Jager
3 Things to Include in Any Pitch -- And 3 Things to Leave Out
Pitching

3 Things to Include in Any Pitch -- And 3 Things to Leave Out

In any given pitch scenario, there are things you can do to aid in your quest for the elusive partnership, as well as things you can do that will get in the way of success.
Jason Pinter
Use the Metrics That Really Matter in Your Business
Metrics

Use the Metrics That Really Matter in Your Business

Numbers are vitally important to knowing how well you're doing, but only if they're pertinent to your goals.
Michael Cooper
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