Definition: An arrangement between a business and the manufacturer or
distributor of a product the business wishes to sell in which the
manufacturer or distributor--and not the business--ships the
product to the business's customers
If you've been interested in starting your own internet business
but you've been trying to avoid the hassles of things like
developing and producing products, tracking your inventory, setting
up warehouse space, and maintaining a confusing shipping/receiving
infrastructure, then drop shipping may be your answer. It allows
you to sell quality, brand-name products on your website for a
hefty profit, while someone else looks after product development
and order fulfillment.
Although the process can be a boon to internet entrepreneurs,
you should know the advantages and disadvantages to this business
model before getting started.
In addition to not having to worry about shipping products
yourself, there are a few other advantages to this business model.
First, it saves you the cost of building your own inventory. If
you're like most people starting a small business, you don't have a
ton of extra money lying around, so the last thing you want to do
is tie up your cash in inventory that you may or may not be able to
sell.
Second, no inventory also means no leftovers. If the product you
sell suddenly becomes outdated, obsolete or just plain untrendy,
you aren't the one with a room or warehouse full of stock nobody
will buy. Many online retailers find themselves having to offer
deep discounts--and taking huge losses--on old products just to get
them out of their homes or warehouses to make room for more
inventory.
Third, you'll be able to add new products to your site almost
instantly. Since you don't have to worry about stocking inventory,
if you find your customers clamoring for a particular product, it's
not unrealistic to expect you could add the item to your site in
just a few days.
Have you noticed there are literally hundreds, if not thousands,
of sites selling huge mish-mash selections of inexpensive gift
items . . . things like plastic gnomes and porcelain figurines?
That's because there are a few very large drop shipping companies
that import these items and then recruit websites to sell them on
their behalf. Unfortunately, this is not the way for you to go if
you're getting started with drop shipping. There are already a lot
of giant gift sites out there--and way too much competition for you
to reasonably expect to be successful at it.
Instead, spend some time researching different kinds of products
that you might want to sell. The products you choose should be in
demand but not widely available online. It's most likely preferable
to target a niche market rather than try to find a product that
everyone wants to buy.
Whenever possible, you'll want to set up drop shipping
arrangements directly with the manufacturers of the products you
want to sell. The fewer middlemen you have to go through, the
bigger your profits will be.
If, after contacting the manufacturer, they agree to drop ship
for you, great! You can be fairly confident they'll offer you a
competitive price. If they don't agree to drop ship for you, you'll
have to look for another alternative. This usually means tracking
down a distributor. A distributor is simply a company that
maintains a large inventory of another company's products and
distributes those products to smaller companies. The best way to
locate a distributor is to simply ask the manufacturer of the
product to recommend one. Another great way to find a distributor
for the type of product you wish to sell is by looking through
related trade magazines. You'll frequently find manufacturers and
distributors advertised in the backs of these publications.
Most companies you contact will be more than happy to speak with
you--after all, you're going to be selling their products for them.
When you call, simply ask to speak with someone about becoming a
vendor for their products. Once the switchboard puts you through to
the right person, they'll be able to answer any questions you have,
including:
1. What's the wholesale price they can offer you on their
products? You'll need to make sure the wholesale price they
offer is low enough that you'll be able to generate a good profit
based on what you'll be able to sell their products for.
2. Do they charge a handling fee for drop shipping? If so,
how much? Most companies that drop ship will simply add the
cost of UPS or FedEx shipping onto your wholesale price, but some
will also charge you a handling fee (generally between $1 and $5).
This is to offset their cost of picking, packing, and processing
the order for you.
3. How do they ship their products? Almost every company
that drop ships products will use a major nationwide delivery
service like UPS or FedEx. Ask them to include tracking numbers
with the order confirmations they send. This will save you many
potential problems when customers ask, "Where is my order?"
4. How do they bill you? Most drop shippers will bill
your credit card the wholesale price of the product plus shipping
and handling as soon as they receive an order from you. With
others, you may be able to set up a monthly billing cycle where you
submit payment for all orders at the end of each month.
5. How do they deal with product returns? Be sure to find
out what their policy is regarding returns. Most reputable
companies will offer some kind of guarantee or warranty on their
products and will deal with returns for you. This way, if a
customer contacts you with a return, you can simply tell them the
manufacturer will be happy to speak with them directly. If your
manufacturer doesn't accept returns, look out! You'll be the one
stuck replacing defective merchandise for your customers.
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