Definition: Protection against loss for which you pay a certain sum
periodically in exchange for a guarantee that you'll be compensated
under stipulated conditions for any specified loss by fire,
accident, death, etc
Let's face it: Starting and running any type of business has
risks. Recognizing the risks in all areas of your
business--management, marketing, contracts, personnel and the
particular ramifications of your product or service on customers
and the market--is the first step in effective risk management.
One of the smartest moves any business owner can make is having
enough of the right kinds of insurance. Not only does this protect
your business's assets from risks that could very well reduce them
to nothing if a catastrophe struck, it also safeguards your
personal assets, which are often on the line, from a liability
point of view.
What kind of risks should you be concerned about? If you have
employees, you're obligated to:
- Provide a safe place to work,
- Employ individuals reasonably competent to carry out
- Warn employees of danger,
- Furnish appropriate and safe tools, and
- Set up and enforce proper rules of employee conduct as they
relate to safe working procedures.
You also owe a degree of safety and concern to your customers,
clients, and the public--not only for their physical well-being
when they're doing business with you but also to protect their
property.
The basic business insurance package (not including health
insurance) consists of four fundamental coverages--workers'
compensation, general liability, auto and property/casualty--plus
an added layer of protection over those, often called an umbrella
policy. In addition to these basic needs, you should also consider
purchasing business interruption coverage and life and disability
insurance.
Workers' Compensation
Workers' compensation, which covers medical and rehabilitation
costs and lost wages for employees injured on the job, is required
by law in all 50 states. Workers' comp insurance consists of two
components, with a third optional element. The first part covers
medical bills and lost wages for the injured employee; the second
encompasses the employer's liability, which covers the business
owner if the spouse or children of a worker who's permanently
disabled or killed decide to sue. The third and optional element of
workers' compensation insurance is employment practices liability,
which insures against lawsuits arising from claims of sexual
harassment, discrimination and the like.
According to the Independent Insurance Agents of America (IIAA),
it's often hard for small companies to get workers' comp insurance
at reasonable rates. Consequently, some states have a risk-sharing
pool for firms that can't buy from the private market. Typically
state-run and similar to assigned risk pools for car insurance,
these pools generally don't provide the types of discounts offered
in the voluntary market and thus are an "insurance of last
resort."
Because insurance agents aren't always up-to-date on the latest
requirements and laws regarding workers' comp, you should check
with your state, as well as your agent, to find out exactly what
coverage you need. Start at your state's department of insurance or
insurance commissioner's office.
Generally, rates for workers' comp insurance are set by the
state, and you purchase insurance from a private insurer. The
minimum amount you need is also governed by state law. When you buy
workers' comp, be sure to choose a company licensed to write
insurance in your state and approved by the insurance department or
commissioner.
If you are purchasing insurance for the first time, the rate
will be based on your payroll and the average cost of insurance in
your industry. You'll pay that rate for a number of years, after
which an experience rating will kick in, allowing you to
renegotiate premiums.
Depending on the state you are located in, the business owner
will be either automatically included or excluded from coverage; if
you want something different, you'll need to make special
arrangements. While excluding yourself can save you several hundred
dollars, this can be penny-wise and pound-foolish. Review your
policy before choosing this option, because in most states, if you
opt out, no health benefits will be paid for any job-related injury
or illness by your health insurance provider.
A better way to reduce premiums is by maintaining a good safety
record. This could include following all the Occupational Health
and Safety Administration guidelines related to your business,
creating an employee safety manual and instituting a safety
training program.
Another way to cut costs is to ensure that all jobs in your
company are properly classified. Insurance agencies give jobs
different classification ratings depending on the degree of risk of
injury.
General Liability
Comprehensive general liability coverage insures a business against
accidents and injury that might happen on its premises as well as
exposures related to its products.
For example, suppose a visiting salesperson slips on a banana
peel while taking a tour of your office and breaks her ankle.
General liability covers her claim against you. Or let's say your
company is a window-sash manufacturer, with hundreds of thousands
of its window sashes installed in people's homes and businesses. If
something goes wrong with them, general liability covers any claims
related to the damage that results.
The catch is that the damage cannot be due to poor workmanship.
This points to one difficulty with general liability insurance: It
tends to have a lot of exclusions. Make sure you understand exactly
what your policy covers...and what it doesn't.
You may want to purchase additional liability policies to cover
specific concerns. For example, many consultants purchase "errors
and omissions liability," which protects them in case they are sued
for damages resulting from a mistake in their work. A computer
consultant who accidentally deletes a firm's customer list could be
protected by this insurance, for example.
Companies with a board of directors may want to consider
"directors' and officers' liability" (D&O), which protects top
executives against personal financial responsibility due to actions
taken by the company.
How much liability coverage do you need? Experts say $2 million
to $3 million of liability insurance should be plenty. The good
news is that liability insurance isn't priced on a
dollar-for-dollar basis, so twice the coverage won't be twice the
price.
The price you'll have to pay for comprehensive general liability
insurance depends on the size of your business (measured either by
square footage or by payroll) and the specific risks involved.
Auto Insurance
If your business provides employees with company cars, or if you
have a delivery van, you need to think about auto insurance. The
good news here is that auto insurance offers more of an opportunity
to save money than most other types of business insurance. The
primary strategy is to increase your deductible; then your premiums
will decrease accordingly. Make sure, however, that you can afford
to pay the deductibles should an accident happen. For additional
savings, remove the collision and comprehensive coverage from older
vehicles in your fleet.
Pay attention to policy limits when purchasing auto coverage.
Many states set minimum liability coverages, which may be well
below what you need. "If you don't have enough coverage, the courts
can take everything you have, then attach your future corporate
income, thus possibly causing the company severe financial hardship
or even bankruptcy," says Mike Fox, an account executive with
Wausau Insurance Companies. "I recommend carrying at least $1
million in liability coverage."
Property/Casualty Coverage
Most property insurance is written on an all-risks basis, as
opposed to a named-peril basis. The latter offers coverage for
specific perils spelled out in the policy. If your loss comes from
a peril not named, then it isn't covered.
Make sure you get all-risks coverage. Then go the extra step and
carefully review the policy's exclusions. All policies cover loss
by fire, but what about such crises as hailstorms and explosions?
Depending on your geographic location and the nature of your
business, you may want to buy coverage for all these risks.
Whenever possible, you should buy replacement cost insurance,
which will pay you enough to replace your property at today's
prices, regardless of the cost when you bought the items. It's
protection from inflation. (Be sure your total replacements do not
exceed the policy cap.)
For example, if you have a 30,000-square-foot building that
costs $50 per square foot to replace, the total tab will be $1.5
million.
But if your policy has a maximum replacement of $1 million,
you're going to come up short. To protect yourself, experts
recommend buying replacement insurance with inflation guard. This
adjusts the cap on the policy to allow for inflation. If that's not
possible, then be sure to review the limits of your policy from
time to time to ensure you're still adequately covered.
Umbrella Coverage
In addition to these four basic coverages (workers' comp, general
liability, auto and property/casualty), many insurance agents
recommend an additional layer of protection, called an umbrella
policy. This protects you for payments in excess of your existing
coverage or for liabilities not covered by any of your other
insurance policies.
Business Interruption Coverage
When a hurricane or earthquake puts your business out of commission
for days--or months--your property insurance has it covered. But
while property insurance pays for the cost of repairs or
rebuilding, who pays for all the income you're losing while your
business is unable to function?
For that, you'll need business interruption coverage. Many
entrepreneurs neglect to consider this important type of coverage,
which can provide enough to meet your overhead and other expenses
during the time your business is out of commission. Premiums for
these policies are based on your company's income.
Life Insurance
Many banks require a life insurance policy on the business owner
before lending any money. Such policies typically take the form of
term life insurance, purchased yearly, which covers the cost of the
loan in the event of the borrower's death; the bank is the
beneficiary.
Term insurance is less costly than permanent insurance at first,
although the payments increase each year. Permanent insurance
builds equity and should be considered once the business has more
cash to spend. The life insurance policy should provide for the
families of the owners and key management. If the owner dies,
creditors are likely to take everything, and the owner's family
will be left without the income or assets of the business to rely
on.
Another type of life insurance that can be beneficial for a
small business is "key person" insurance. If the business is a
limited partnership or has a few key stockholders, the buy-sell
agreement should specifically authorize this type of insurance to
fund a buyback by the surviving leadership. Without a provision for
insurance to buy capital, the buy-sell agreement may be rendered
meaningless.
The company is the beneficiary of the key person policy. When
the key person dies, creating the obligation to pay, say, $100,000
for his or her stock, the cash with which to make that purchase is
created at the same time. If you don't have the cash to buy the
stock back from the surviving family, you could find yourself with
new "business partners" you never bargained for--and wind up losing
control of your business.
In addition to the owners or key stockholders, any member of the
company who is vital to operations should also be insured.
Disability Insurance
It's every businessperson's worst nightmare--a serious accident or
a long-term illness that can lay you up for months, or even longer.
Disability insurance, sometimes called "income insurance," can
guarantee a fixed amount of income--usually 60 percent of your
average earned income--while you're receiving treatment or are
recuperating and unable to work. Because you are your business's
most vital asset, many experts recommend buying disability
insurance for yourself and key employees from day one.
There are two basic types of disability coverage: short term
(anywhere from 12 weeks to a year) and long term (more than a
year). An important element of disability coverage is the waiting
period before benefits are paid. For short-term disability, the
waiting period is generally seven to 14 days. For long-term
disability, it can be anywhere from 30 days to a year. If being
unable to work for a limited period of time would not seriously
jeopardize your business, you can decrease your premiums by
choosing a longer waiting period.
Another optional add-on is "business overhead" insurance, which
pays for ongoing business expenses, such as office rental, loan
payments and employee salaries, if the business owner is disabled
and unable to generate income.
To find the right coverage for your business, work with an agent
who's familiar with a variety of carriers. For more information on
insurance providers, contact the Insurance Information Institute.
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