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Training Programs

Definition: Programs designed for training employees in specific skills

Employee training is a necessity. You need to get new hires up to speed as quickly as possible so they can become productive members of your team. And you want to update the skills of existing employees so they'll be ready for you to implement new technology, develop new processes and acquire new markets.

You may be able to do much of the training yourself--at a significant cost in time, of course. Your more experienced employees are also good sources of training, either on the job or in more formal, off-site sessions held in lunchrooms or classrooms. You can save time--but not money--if you hire third-party trainers to conduct classroom sessions. Inexpensive, easily repeated training can be found in video-based courses, computer-assisted instruction, and Web-based training.

Whatever training mode you go with, here are keys to developing a good training strategy:

Don't forget to make the training enjoyable--even fun. And if you get stuck on what to do about any of these training issues, ask the trainees. Your employees may know more than you give them credit for.