Definition: A form of alternative dispute resolution in which the involved
parties bring their dispute to a neutral third party, who helps
them agree on a settlement; mediation is generally nonbinding,
unless the parties agree to a resulting settlement
When two parties need help working out a solution, they can hire
a neutral third party (a mediator) skilled in asking questions,
listening and helping make decisions. The mediator can share the
law in a way that allows both parties to have their day in court,
vent their position and work toward a resolution, so that the
relationship isn't lost over the threat of a lawsuit. Mediation is
very effective in situations where there's an ongoing relationship
between two companies. The result is a written agreement to settle
the dispute; both parties share mediation expenses. Mediation is
never final or binding.