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Inside the September 2003 Issue

Features

Talking Shop

Wonder what makes shoppers tick? 5 retail superstars reveal how to please customers and, more important, how to keep them coming back for more.

Movin' On Up

Is your business limping along on outdated computers or a network that doesn't meet your needs anymore? Here are five ways to upgrade your technology and boost your company's productivity.

Open Doors?

Entrepreneurs have pushed for deregulation as a way to get a foot in the door of old, entrenched industries. But is cutting through the red tape the solution you've been waiting for?

Columns

Be Your Own Boss Features
There are some things beyond your control, such as a poor job market. But that doesn't mean you can't control your future. Follow the lead of these entrepreneurs, who bought their own franchises.
Be Your Own Boss Features
An eBay business could be your entry to the online marketplace. Find out how to get started today.
Biz 101
Let a vacation put you on the road to a great start-up idea.
Biz 101
This company faced sure disaster--but came out shining.
Biz 101
Act like an executive--and get the respect you deserve.
Biz 101
When space is at a minimum, turn your creativity to the maximum.
Innovations
Will competitors' knockoffs destroy your products' edge? Not if you don't let them.
Opportunities
Then these franchises are worth a look if you need a helping hand--or want to lend one to others.
Real Life
For Jack and Diane*, the road to becoming franchisees is a waiting game.
Smart Ideas
These entrepreneurs help make it easier for couples to walk down the aisle as many times as they like.
Success Coach
Success isn't a destination; it's simply undertaking the journey.
Whats Your Problem
Think the business-name registration process in Florida is the same as the one in California? Think again.
Almost Famous
Knowing what's hip has helped this shoe expert build a footwear empire.
Editors Note
Feedback
Letters from our readers
Resources
Web sites, organizations, events and more to grow your business
Creative Zone
Get fresh ideas when you change your perspective.
Insurance
Even top execs can make mistakes. With the right coverage, it's no problem.
Legal
Under a new ruling, you may have to let unions use your e-mail system to promote their platform.
Management Buzz
Why cell phones are no longer welcome at meetings; think twice before joining a city commission
Real Deal
You can't have it all. To negotiate successfully, you've got to master the art of give and take.
Smart Moves
Is your business leaking profits? Find out--and get more of the revenue stream back in your company.
Staff Smarts
Should a prospective employee's credit history determine whether he or she gets the job?
A+ Ads
Refusing to give your prospects the whole story at once is a surefire way to pique their curiosity.
Breakthrough
Candy crosses the border to open new doors.
Marketing Buzz
Selling products related to a crisis
Retail Register
3 ways gift cards can increase your sales
Sales Force
Feeling the crunch? Then it may be time to look outside your company for help.
Sales Success
Five stellar ways to steal the show from your competition
Tactics
Is your logo losing its luster? Then maybe it's time to transform it with a new look.
Dollar Signs
If you're ready to sell, you've got the upper hand. Large buyout firms will be looking to entrepreneurs.
Funds
A new research tool helps you find leading mutual funds.
Money Buzz
Online charitable systems for your employees; a fundamentally flawed investing strategy
Personal Finance
When it comes to returns on real estate, think long-term investment.
Raising Money
Seeking an investor? Slow down and take five steps to protect your company from making a bad choice.
Tax Talk
The IRS is no pushover when it comes to payroll withholding taxes. So if you're tempted to misuse these funds, you'd better reconsider.
Biz Travel
Don't risk losing your laptop (or PDA or phone) on your next flight. Try these labeling tools.
Books
Does your brand need triage? Here's something to help.
Hot Seat
If it's the duty of every American to spend, then businesses must give something of value back.
It Figures
How well employees get along with their co-workers, best U.S. locations for retail operations and more
Smarts Features
Ex-dotcommers create new beginnings through low-tech businesses.
Smarts Features
Can direct marketing survive a consumer backlash?
Smarts Features
Are small companies that buy from giant retailers sleeping with the enemy?
Smarts Features
Urban, minority entrepreneurs are hotter than ever--so where is their funding?
Smarts Features
Wondering if you can really get any work done at a Wi-Fi hot spot? We've got the answer.
Smarts Features
Is enlisting bloggers the wave of the future in marketing?
Smarts Features
. . . in love and business, so you may need a prenup to protect your company's assets.
Snapshot
43, 40, co-founders of Thousand Mile, in Vista, California
Tech Toy
Now you can take your video capabilities on the road.
Whats the Point
Win partners by letting them see what you're made of--with a "portfolio" of your patented technology.
Wheels
Prevent a roadside emergency from sidelining your business--equip your company vehicles with the latest kits.
Women
Find out which Web sites these entrepreneurs use to run their businesses more efficiently.
Buyers Guide
Give it a good look, and call us in the morning if it's right for your business.
Digital Edge
Heard the latest about systems that combine voice calls with wireless LANs? They're within your reach.
Gear
Blackberry's latest handheld; a souped-up flat-panel display
Hot Disks
Partitioning your hard drive, remote access software and more
Net Profits
Want to hand a project to a freelancer but don't know where to start? The Internet can help.
Solutions
Then you might want to carry one of these tiny, high-quality printers in your back pocket.
Tech Buzz
Rebates on old handhelds; an update on IT outsourcing
Wireless
New gadgets blaze trails for mobile workers.
Wireless
Connecting the world with the push of a button
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