Inside the September 2003 Issue
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Features

Talking Shop

Wonder what makes shoppers tick? 5 retail superstars reveal how to please customers and, more important, how to keep them coming back for more.

Open Doors?

Entrepreneurs have pushed for deregulation as a way to get a foot in the door of old, entrenched industries. But is cutting through the red tape the solution you've been waiting for?

Movin' On Up

Is your business limping along on outdated computers or a network that doesn't meet your needs anymore? Here are five ways to upgrade your technology and boost your company's productivity.

Columns

Be Your Own Boss Features

Let the Bidding Begin

An eBay business could be your entry to the online marketplace. Find out how to get started today.
Be Your Own Boss Features

You're the Boss

There are some things beyond your control, such as a poor job market. But that doesn't mean you can't control your future. Follow the lead of these entrepreneurs, who bought their own franchises.
Biz 101

An Office of One's Own

When space is at a minimum, turn your creativity to the maximum.
Biz 101

Full Esteem Ahead

Act like an executive--and get the respect you deserve.
Biz 101

Out of the Ashes

This company faced sure disaster--but came out shining.
Biz 101

Roamin' Holiday

Let a vacation put you on the road to a great start-up idea.
Innovations

Send in the Clones

Will competitors' knockoffs destroy your products' edge? Not if you don't let them.
Opportunities

Goodwill Hunting?

Then these franchises are worth a look if you need a helping hand--or want to lend one to others.
Real Life

Labor of Love

For Jack and Diane*, the road to becoming franchisees is a waiting game.
Smart Ideas

A Hand in Remarriage

These entrepreneurs help make it easier for couples to walk down the aisle as many times as they like.
Success Coach

End of the Road?

Success isn't a destination; it's simply undertaking the journey.
Whats Your Problem

Name That Biz

Think the business-name registration process in Florida is the same as the one in California? Think again.
Almost Famous

Best in Shoe

Knowing what's hip has helped this shoe expert build a footwear empire.
Editors Note

Golden Age

Feedback

Feedback 09/03

Letters from our readers
Resources

Resources 09/03

Web sites, organizations, events and more to grow your business
Creative Zone

What's Your Angle?

Get fresh ideas when you change your perspective.
Insurance

Bad Judgment?

Even top execs can make mistakes. With the right coverage, it's no problem.
Legal

Equal Time?

Under a new ruling, you may have to let unions use your e-mail system to promote their platform.
Management Buzz

Management Buzz 09/03

Why cell phones are no longer welcome at meetings; think twice before joining a city commission
Real Deal

A Tug of War

You can't have it all. To negotiate successfully, you've got to master the art of give and take.
Smart Moves

Losing Stream

Is your business leaking profits? Find out--and get more of the revenue stream back in your company.
Staff Smarts

Risky Business

Should a prospective employee's credit history determine whether he or she gets the job?
A+ Ads

Just Teasing

Refusing to give your prospects the whole story at once is a surefire way to pique their curiosity.
Breakthrough

Charted Territory

Candy crosses the border to open new doors.
Marketing Buzz

Marketing Buzz 09/03

Selling products related to a crisis
Retail Register

Fantastic Plastic

3 ways gift cards can increase your sales
Sales Force

Straight to the Outsource

Feeling the crunch? Then it may be time to look outside your company for help.
Sales Success

Breakthrough Performance

Five stellar ways to steal the show from your competition
Tactics

Change of Face

Is your logo losing its luster? Then maybe it's time to transform it with a new look.
Dollar Signs

Got Leverage?

If you're ready to sell, you've got the upper hand. Large buyout firms will be looking to entrepreneurs.
Funds

Take Me to Your Leaders

A new research tool helps you find leading mutual funds.
Money Buzz

Money Buzz 09/03

Online charitable systems for your employees; a fundamentally flawed investing strategy
Personal Finance

Do the REIT Thing?

When it comes to returns on real estate, think long-term investment.
Raising Money

Not So Fast!

Seeking an investor? Slow down and take five steps to protect your company from making a bad choice.
Tax Talk

Payroll Piggy Bank?

The IRS is no pushover when it comes to payroll withholding taxes. So if you're tempted to misuse these funds, you'd better reconsider.
Biz Travel

Your Loss?

Don't risk losing your laptop (or PDA or phone) on your next flight. Try these labeling tools.
Books

Saving the Day

Does your brand need triage? Here's something to help.
Hot Seat

Doing Your Part?

If it's the duty of every American to spend, then businesses must give something of value back.
It Figures

It Figures 09/03

How well employees get along with their co-workers, best U.S. locations for retail operations and more
Smarts Features

All's Fair . . .

. . . in love and business, so you may need a prenup to protect your company's assets.
Smarts Features

Hired Guns

Is enlisting bloggers the wave of the future in marketing?
Smarts Features

Testing, 1-2-3

Wondering if you can really get any work done at a Wi-Fi hot spot? We've got the answer.
Smarts Features

A Hand Up

Urban, minority entrepreneurs are hotter than ever--so where is their funding?
Smarts Features

Catch-22

Are small companies that buy from giant retailers sleeping with the enemy?
Smarts Features

Direct Hit

Can direct marketing survive a consumer backlash?
Smarts Features

Back to Basics

Ex-dotcommers create new beginnings through low-tech businesses.
Snapshot

Ken & Jennifer Miller

43, 40, co-founders of Thousand Mile, in Vista, California
Tech Toy

Video to Go

Now you can take your video capabilities on the road.
Whats the Point

Now Showing . . .

Win partners by letting them see what you're made of--with a "portfolio" of your patented technology.
Wheels

Get Your Fix

Prevent a roadside emergency from sidelining your business--equip your company vehicles with the latest kits.
Women

Playing Favorites

Find out which Web sites these entrepreneurs use to run their businesses more efficiently.
Buyers Guide

Take One Tablet . . .

Give it a good look, and call us in the morning if it's right for your business.
Digital Edge

Call of the Wi-Fi

Heard the latest about systems that combine voice calls with wireless LANs? They're within your reach.
Gear

Gear 09/03

Blackberry's latest handheld; a souped-up flat-panel display
Hot Disks

Hot Disks 09/03

Partitioning your hard drive, remote access software and more
Net Profits

Help Wanted

Want to hand a project to a freelancer but don't know where to start? The Internet can help.
Solutions

Going Somewhere?

Then you might want to carry one of these tiny, high-quality printers in your back pocket.
Tech Buzz

Tech Buzz 09/03

Rebates on old handhelds; an update on IT outsourcing
Wireless

Global Appeal

Connecting the world with the push of a button
Wireless

Lead the Way

New gadgets blaze trails for mobile workers.
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Magazine Resources

On Newsstands: August 2014

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