Friendly Computers

At a Glance

Products & Services: Computer and smartphone repairs, services and sales

Number of Locations: 42

Total Investment: $51K - $143.97K

Founded: 1992

Began Franchising: 1999

About Friendly Computers

Originally started from a college apartment in 1992, Friendly Computers is now a franchise providing businesses and consumers with on-site computer repair and support. The company helps customers from beginning users setting up their first computer to large corporations installing networks and implementing e-commerce solutions.

Franchise Units

Year U.S. Canadian International Company Owned
2013 39 0 0 3
2012 51 0 0 1
2011 71 0 0 0
2010 75 0 0 0
Where Seeking Franchisees: Franchisor is seeking new franchise units in the following states:
Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Midwest, Nebraska, North Carolina, North Dakota, Northeast, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South, South Carolina, South Dakota, Southeast, Southwest, Tennessee, Texas, Utah, Virginia, Vermont, West, Washington, Wisconsin, West Virginia, Wyoming.
Direct Capital

Startup Costs, Ongoing Fees and Financing

Total Investment: $51,000 - $143,980
Franchise Fee: $25,000
Ongoing Royalty Fee: 8%
Term of Franchise Agreement: 10 years, renewable
Veteran Incentives: 20% off franchise fee
Direct Capital
Financing Type In-House Third Party
Franchise Fee
Startup Costs
Equipment
Inventory
Accounts Receivable
Payroll

How This Franchise Supports Franchisees

Training: Available at headquarters: 1 week. At franchisee's location: 3 days. Monthly technical & marketing roundtables
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Internet, Security/safety procedures, Lease Negotiation
Marketing Support: Co-op advertising, Ad slicks, National media,
Other marketing support: TV & radio ads, marketing manual

Franchise Ranking History

Franchise 500®: #314 (2010),
Top Home-Based: #89 (2010),

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