Hand and Stone Massage and Facial Spa

2015 Franchise 500
At a Glance

Products & Services: Massage and spa services

Number of Locations: 222

Total Investment: $406.9K - $521.7K

Founded: 2004

Began Franchising: 2006

About Hand and Stone Massage and Facial Spa

Hand and Stone Massage and Facial Spa was founded in 2004 by physical therapist John Marco, who noticed that there was no national massage brand in spite of the service's popularity. Franchising of the concept began in 2006, offering massage, facial and waxing services, along with a membership program.

Franchise Units

Year U.S. Canadian International Company Owned
2015 207 14 0 1
2014 148 11 0 2
2013 101 8 0 2
2012 71 6 0 2
2011 47 2 0 2
Where Seeking Franchisees: Franchisor is seeking new franchise units in the following states:
Arizona, Delaware, Florida, Georgia, Massachusetts, Midwest, Northeast, New Hampshire, New Jersey, New York, Ohio, South, Southeast, Southwest, Texas, Virginia, Vermont, West.
Franchisor is seeking new units in Canada.

Startup Costs, Ongoing Fees and Financing

Total Investment: $406,921 - $521,692
Franchise Fee: $39,000
Ongoing Royalty Fee: 5%
Term of Franchise Agreement: 10 years, renewable
Veteran Incentives: 20% off franchise fee
Financial Requirements
Net Worth: $500,000
Liquid Cash Available: $150,000
30% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 12 - 15. Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators).
Financing Type In-House Third Party
Franchise Fee
Startup Costs
Accounts Receivable

How This Franchise Supports Franchisees

Training: Available at headquarters: 1 week. At franchisee's location: 1 week. At existing location : 1 week.
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives, Lease Negotiation
Marketing Support: Co-op advertising, Ad slicks, National media, Regional advertising,

Franchise Ranking History

Franchise 500®: #380 (2015), #411 (2014), #248 (2013),
Fastest-Growing: #57 (2015), #88 (2014), #84 (2013),
America's Top Global: #141 (2014), #183 (2013),

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