Hawthorn Suites

Founded: 1986 Franchising since: 1986
Hawthorn Suites was founded by Hyatt Hotels in 1986. Since 1998, the franchise has been owned by Atlanta-based U.S. Franchise Systems Inc. At every Hawthorn Suites, guest services include a complimentary buffet breakfast and evening social hour, exercise facilities, videocassette players, and on-site laundry and valet service. Business services include an oversized work area with two phone lines and a data port, personal voice mail and a complimentary daily paper.

U.S. Franchise Systems owns Microtel and Best Inns & Suites in addition to Hawthorn Suites. The company has formed alliances with Sunstone Hotels, Leisure Hotels LLC, Hospitality Assoc. and Meyer Motels Ltd.

22 Sylvan Wy. Parsippany, New jersey 07054

Phone: (800)758-8999 Franchisee Association Franchise Advisory Committee

Franchisor is a publicly-held company with 93 employee(s); 93 employee(s) in franchise department.

Franchise Growth

Year	U.S. Franchises	Canadian Franchises	Foreign Franchises	Company Owned
2009	87	0	3	0
2008	87	0	4	0
2007	84	0	3	0
2006	92	0	3	0
2005	97	1	1	0

Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, North dakota, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode island, South carolina, South dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming
Worldwide

Exclusive territories available.
Territory size: Varies

Total investment: $6.9M-10.8M Franchise fee: $40K+

Ongoing royalty fee: 5% Term of agreement: 20 years, renewable

Type of Financing Available

	In-House	Third Party
Franchise Fee	No	No
Startup Costs	No	Yes
Equipment	No	Yes
Inventory	No	Yes
Accounts Receivable	No	Yes
Payroll	No	Yes

Qualifications
Business Experience:

• Industry experience
• General business experience
• Marketing skills

Operations

• 20% of all franchisees own more than one unit
• Number of employees needed to run franchised unit: 20 - 30
• Absentee ownership of franchise is allowed.

Training

• Available at headquarters: Varies
• At franchisee's location: Varies
• At regional location : 2-3 days

Ongoing Support

• Newsletter
• Meetings
• Toll-free phone line
• Grand opening
• Internet
• Security/safety procedures
• Field operations/evaluations
• Purchasing cooperatives

Marketing Support

• Co-op advertising
• Ad slicks
• National media

Franchise 500® rank:
#488 (2008); #448 (2007); #476 (2006); #465 (2005);