ServiceMaster Clean

Residential and commercial heavy cleaning and disaster restoration services
Year began: 1947    Franchising since: 1952
ServiceMaster was incorporated in 1947 as Wade, Wenger and Associates. Marion Wade got the idea for his company after an accident with chemicals left him temporarily blind in 1945. Today, it is part of the ServiceMaster Co. franchise family which includes franchise companies Merry Maids, Furniture Medic and Terminix. ServiceMaster Residential/Commercial Services is headquartered in Memphis, Tennessee, and has enjoyed more than 25 years of consecutive growth.
3839 Forest Hill Irene Rd.
Memphis, TN 38125

Phone: (800)255-9687/(901)597-7500
Fax: (901)597-7580

Franchisor is a publicly-held company with 134 employee(s); 12 employee(s) in franchise department.

Franchisee Association
Idea Policy & Review Council

Franchise Growth
Year

2007
2006
2005
2004
U.S. Franchises
3,041
2,978
2,990
2,839
Canadian Franchises
172
166
166
181

Foreign Franchises
1,383
1,396
1,399
1,398
Company
Owned

0
0
0
0

Where Seeking Franchisees
Nationwide

Outside the U.S.:

Costs & Fees
Total investment: $21.1K-111.1K
Franchise fee: $16.9K-45K
Ongoing royalty fee: 4-10%
Term of agreement: 5 years, renewable
Type of Financing Available
In-HouseThird Party
Franchise FeeYesNo
Startup CostsYesNo
EquipmentYesNo
InventoryYesNo
Accounts ReceivableYesNo
PayrollNoNo
Qualifications
Net worth requirement: $50K-75K
Cash liquidity requirement: $15K-25K
Business Experience:
  • General business experience

Operations
  • Franchise can be run from home
  • 10-15% of all franchisees own more than one unit
  • Number of employees needed to run franchised unit: 3
  • Absentee ownership of franchise is NOT allowed. (95% of current franchisees are owner/operators)

Training & Support
TRAINING
  • Available at headquarters: 2 weeks
  • At franchisee's location: 1-2 days
  • Annual convention and regional seminars

ONGOING SUPPORT
  • Newsletter
  • Meetings
  • Toll-free phone line
  • Internet
  • Security/safety procedures
  • Field operations/evaluations

MARKETING SUPPORT
  • Co-op advertising
  • Ad slicks
  • National media
  • Regional advertising
  • Other marketing support: Intranet, Web design templates

Rankings in Entrepreneur magazine 2004-2008
Franchise 500® rank:
#33 (2008); #34 (2007); #17 (2006); #12 (2005); #18 (2004);

Fastest-Growing Franchises:
#57 (2008); #28 (2006); #30 (2005);

Top home based franchises:
#7 (2008); #8 (2007); #3 (2006); #2 (2005); #3 (2004);

Low-Cost Franchises:
#9 (2008); #11 (2007); #7 (2006); #5 (2005); #7 (2004);

America's Top Global Franchises:
#36 (2008); #22 (2007); #16 (2006); #11 (2005); #15 (2004);

Last Updated: 4/30/2008 12:00:00 AM



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