Computer Troubleshooters
Small-business technology consultingBackground
Founded: 1997 Franchising since: 1997
Computer Troubleshooters, an on-site computer services franchise, was founded by Wilson and Suzanne McOrist in Australia in 1997. Chip Reaves, an American entrepreneur who had operated a similar business in Atlanta, brought the franchise to the United States in 1999.
Franchisor is a privately-held company with 4 employee(s); 4 employee(s) in franchise department.
Franchise Growth
Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Pennsylvania, South carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming
Worldwide
Exclusive territories available.
Territory size: 2,500 businesses (defined by ZIP code)
Computer Troubleshooters, an on-site computer services franchise, was founded by Wilson and Suzanne McOrist in Australia in 1997. Chip Reaves, an American entrepreneur who had operated a similar business in Atlanta, brought the franchise to the United States in 1999.
Computer Troubleshooters franchisees provide hardware repair, networking, software consulting, diagnostics, Web site development, security consulting and other computer services to small businesses.
|
755 Commerce Dr., #605 Decatur, Georgia 30030 |
Phone: (877)704-1702/ (404)477-1300 |
Franchisor is a privately-held company with 4 employee(s); 4 employee(s) in franchise department.
Franchise Growth
| Year | U.S. Franchises | Canadian Franchises | Foreign Franchises | Company Owned |
| 2009 | 199 | 30 | 221 | 0 |
| 2008 | 214 | 28 | 255 | 0 |
| 2007 | 227 | 24 | 226 | 1 |
| 2006 | 240 | 20 | 210 | 1 |
| 2005 | 239 | 15 | 190 | 1 |
Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Pennsylvania, South carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming
Worldwide
Exclusive territories available.
Territory size: 2,500 businesses (defined by ZIP code)
Costs and Fees
|
Total investment: $26.8K-37.5K Franchise fee: $19.5K |
Ongoing royalty fee: $330/mo. Term of agreement: 10 years, renewable |
Type of Financing Available
| In-House | Third Party | |
| Franchise Fee | Yes | Yes |
| Startup Costs | No | Yes |
| Equipment | No | No |
| Inventory | No | No |
| Accounts Receivable | No | No |
| Payroll | No | No |
Qualifications
Net worth requirement: $10.5K
Cash liquidity requirement: $7K
Business Experience:
- Industry experience
- General business experience
- Marketing skills
- Technical skills
Operations
- Franchise can be run from home
- 2% of all franchisees own more than one unit
- Number of employees needed to run franchised unit: 1
- Absentee ownership of franchise is allowed. (98% of current franchisees are owner/operators)
Training and Support
Training
Ongoing Support
Marketing Support
- Available at headquarters: 2 days
- At franchisee's location: 2 days
- In New York City (2 days); In Lansing, MI (2 days)
Ongoing Support
- Newsletter
- Meetings
- Toll-free phone line
- Internet
- Field operations/evaluations
Marketing Support
- Co-op advertising
- Ad slicks
- National media
- Regional advertising
Rankings
Franchise 500® rank:
#251 (2008); #187 (2007); #151 (2006); #181 (2005);
Ranked #1 in category in:
2005;
Fastest-Growing Franchises:
#63 (2006); #51 (2005);
Low-Cost Franchises:
#54 (2008); #42 (2007); #35 (2006); #45 (2005);
Top Home Based Franchises:
#64 (2008); #51 (2007); #38 (2006); #48 (2005);
America's Top Global Franchises:
#118 (2008); #107 (2007); #92 (2006); #84 (2005);
#251 (2008); #187 (2007); #151 (2006); #181 (2005);
Ranked #1 in category in:
2005;
Fastest-Growing Franchises:
#63 (2006); #51 (2005);
Low-Cost Franchises:
#54 (2008); #42 (2007); #35 (2006); #45 (2005);
Top Home Based Franchises:
#64 (2008); #51 (2007); #38 (2006); #48 (2005);
America's Top Global Franchises:
#118 (2008); #107 (2007); #92 (2006); #84 (2005);