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Computer Troubleshooters

2014 Franchise 500
#426
At a Glance

Products & Services: Technology consulting for small businesses

Number of Locations: 364

Total Investment: $17.2K - $67.9K

Founded: 1997

Began Franchising: 1997

About Computer Troubleshooters

With locations in over 28 countries, Computer Troubleshooters franchisees provide managed services, hardware repair, networking, software consulting, diagnostics, data backup and recovery, security consulting and other computer services to business and residential clients.

Franchise Units

Year U.S. Canadian International Company Owned
2013 142 29 193 0
2012 164 29 222 0
2011 182 38 240 0
2010 194 31 232 0
Where Seeking Franchisees: Franchisor is seeking new franchise units worldwide.

Startup Costs, Ongoing Fees and Financing

Total Investment: $17,200 - $67,900
Franchise Fee: $14,900 - $19,900
Ongoing Royalty Fee: $330/mo.
Term of Franchise Agreement: 10 years, renewable
Financial Requirements
Net Worth: $20,000
Liquid Cash Available: $7,000
Operations
Franchise can be run from home. 2% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 1. Absentee ownership of franchise is allowed. (98% of current franchisees are owner/operators).

How This Franchise Supports Franchisees

Training: At headquarters or franchisee's location : 2 days.
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Internet, Field operations/evaluations
Marketing Support: Co-op advertising, Ad slicks, National media, Regional advertising,

Franchise Ranking History

Franchise 500®: #426 (2014), #401 (2013), #282 (2012), #252 (2011), #337 (2010),
Low-Cost: #72 (2013), #51 (2012), #53 (2011), #80 (2010),
Top Home-Based: #84 (2012), #77 (2011), #96 (2010),
America's Top Global: #148 (2013), #197 (2011),