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Entrepreneur: Start & Grow Your Business

Rescuecom

Computer repair & technology management

Background

Founded: 1997 Franchising since: 1998
David A. Milman founded his first computer repair business in 1985. As his company grew, Milman saw how difficult it was to hire and retain employees to run his offices nationwide and realized franchising would be the best way to expand. In 1997, Milman formed Rescuecom Corp. to franchise his computer service system.

Rescuecom franchisees offer on-site computer repair, maintenance and installation.

2560 Burnet Ave.
Syracuse, New york 13206
Phone:
(800)737-2837


Franchisor is a privately-held company with 40 employee(s); 40 employee(s) in franchise department.

Franchise Growth
Year U.S. Franchises Canadian Franchises Foreign Franchises Company Owned
2007 27 0 0 209
2006 116 0 0 0
2005 97 0 0 0

Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, North dakota, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode island, South carolina, South dakota, Tennessee, Texas, United states, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming
Outside the U.S.: Asia, Australia/new zealand, Canada, Central america, Eastern europe, Mexico, South america, Western europe

Exclusive territories available.
Territory size: By ZIP codes

Costs and Fees

Total investment: $36.5K-53.1K
Franchise fee: $22.9K-24.9K
Ongoing royalty fee: 18%
Term of agreement: 5 years, renewable


Type of Financing Available
In-House Third Party
Franchise Fee No Yes
Startup Costs No Yes
Equipment No Yes
Inventory No Yes
Accounts Receivable No Yes
Payroll No Yes

Qualifications
Net worth requirement: $50K-100K
Cash liquidity requirement: $26K
Business Experience:
  • Industry experience
  • General business experience
  • Marketing skills

Operations
  • Franchise can be run from home
  • Number of employees needed to run franchised unit: 1 - 3
  • Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators)

Training and Support

Training
  • Available at headquarters: 1 week
  • At franchisee's location: 1 week

Ongoing Support
  • Newsletter
  • Meetings
  • Toll-free phone line
  • Grand opening
  • Internet
  • Field operations/evaluations
  • Purchasing cooperatives

Marketing Support
  • Co-op advertising
  • Ad slicks

Rankings

Franchise 500® rank:
#435 (2008); #213 (2007); #275 (2006);

Low-Cost Franchises:
#49 (2007); #65 (2006);

Top Home Based Franchises:
#57 (2007); #69 (2006);

America's Top Global Franchises:
#179 (2006);