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Servpro

2014 Franchise 500
#7
At a Glance

Products & Services: Insurance/disaster restoration and cleaning

Number of Locations: 1,649

Total Investment: $138.6K - $187.2K

Founded: 1967

Began Franchising: 1969

About Servpro

Servpro started out in 1967 as a painting business. Two years later, founders Ted and Doris Isaacson began franchising it as a cleaning and restoration company. In 1988, they moved the company from Sacramento, California to Gallatin, Tennessee in order to be within 600 miles of 50 percent of the U.S. population.

Servpro franchisees specialize in disaster restoration, offering cleanup and repairs to both commercial and residential customers whose property has suffered fire or water damage. They also offer mold remediation, carpet and upholstery cleaning, air duct and HVAC cleaning, and other related services.

Franchise Units

Year U.S. Canadian International Company Owned
2014 1,641 8 0 0
2013 1,611 3 0 0
2012 1,599 2 0 0
2011 1,580 1 0 0
2010 1,526 0 0 0
Where Seeking Franchisees: Franchisor is seeking new franchise units throughout the U.S. and Canada.
Direct Capital

Startup Costs, Ongoing Fees and Financing

Total Investment: $138,550 - $187,200
Franchise Fee: $44,000
Ongoing Royalty Fee: 3-10%
Term of Franchise Agreement: 5 years, renewable
Financial Requirements
Net Worth: $100,000
Liquid Cash Available: $85,000
Operations
40% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 5 - 10. Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators).
Direct Capital
Financing Type In-House Third Party
Franchise Fee
Startup Costs
Equipment
Inventory
Accounts Receivable
Payroll

How This Franchise Supports Franchisees

Training: Available at headquarters: 2-1/2 weeks. At franchisee's location: 1 week. Business development program
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives
Marketing Support: Co-op advertising, Ad slicks, National media, Regional advertising,
Other marketing support: National accounts marketing

Franchise Ranking History

Franchise 500®: #7 (2014), #7 (2013), #4 (2012), #8 (2011), #9 (2010),
Fastest-Growing: #38 (2012), #43 (2011), #41 (2010),
Top Home-Based: #1 (2012), #2 (2011), #2 (2010),
America's Top Global: #14 (2013), #3 (2012),

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