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Servpro

Insurance/disaster restoration & cleaning

Background

Founded: 1967 Franchising since: 1969
Servpro started out in 1967 as a painting business. Two years later, founders Ted and Doris Isaacson began franchising it as a cleaning and restoration company. In 1988, they moved the company from Sacramento, California to Gallatin, Tennessee in order to be within 600 miles of 50 percent of the U.S. population.

Servpro franchisees specialize in disaster restoration, offering cleanup and repairs to both commercial and residential customers whose property has suffered fire or water damage. They also offer mold remediation, carpet and upholstery cleaning, air duct and HVAC cleaning, and other related services.

801 Industrial Blvd.
Gallatin, Tennessee 37066
Phone:
(800)826-9586/ (615)451-0600


Franchisor has 180 employee(s); 7 employee(s) in franchise department.

Franchise Growth
Year U.S. Franchises Canadian Franchises Foreign Franchises Company Owned
2009 1478 0 0 0
2008 1,420 0 0 0
2007 1,368 0 0 0
2006 1,310 0 0 0
2005 1,270 0 0 0

Where Seeking Franchisees
In the U.S. Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, Nebraska, North carolina, North dakota, New hampshire, New jersey, New mexico, Nevada, New york, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode island, South carolina, South dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West virginia, Wyoming

Costs and Fees

Total investment: $100.3K-161.2K
Franchise fee: $40K
Ongoing royalty fee: 3-10%
Term of agreement: 5 years, renewable


Type of Financing Available
In-House Third Party
Franchise Fee Yes Yes
Startup Costs Yes Yes
Equipment Yes Yes
Inventory Yes No
Accounts Receivable No No
Payroll No No

Qualifications
Net worth requirement: $100K
Cash liquidity requirement: $60K
Business Experience:
  • General business experience
  • Marketing skills

Operations
  • Franchise can be run from home
  • 40% of all franchisees own more than one unit
  • Number of employees needed to run franchised unit: 5 - 10
  • Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators)

Training and Support

Training
  • Available at headquarters: 2-1/2 weeks
  • At franchisee's location: 1 week
  • Business development program

Ongoing Support
  • Newsletter
  • Meetings
  • Toll-free phone line
  • Grand opening
  • Internet
  • Security/safety procedures
  • Field operations/evaluations
  • Purchasing cooperatives

Marketing Support
  • Co-op advertising
  • Ad slicks
  • National media
  • Regional advertising

Other marketing support
  • National accounts marketing

Rankings

Franchise 500® rank:
#28 (2009); #28 (2008); #25 (2007); #43 (2006); #34 (2005);

Ranked #1 in category in:
2009; 2008; 2007; 2006; 2005;

Fastest-Growing Franchises:
#57 (2009); #66 (2008); #100 (2007); #74 (2006); #75 (2005);

Top Home Based Franchises:
#3 (2009); #4 (2008); #4 (2007); #8 (2006); #8 (2005);


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