Better Safe
Working With Strangers
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Just because you work alone doesn't mean you have to feel
vulnerable. Use these tips to build your sense of security,
especially when dealing with newcomers: - Check the ID of any unknown visitor before opening the door. If
the stranger can't present an ID, call his or her employer. If
it's a courier and you haven't seen him before, have him
leave the parcel on the doorstep.
- Schedule first-time-and possibly follow-up-meetings off-site at
a neutral location, such as a restaurant, coffee shop, executive
suite or local library. That gives you time to get a feel for
clients' and vendors' characters. If you never quite get
the right vibe, but don't necessarily feel threatened, just say
your office is not set up to handle meetings.
- If you must meet on-site with clients, walk them directly to
your office and try to limit client access to your home's
living areas.
- If you feel unsure about a client, ask a neighbor or other
at-home worker to drop in during the visit to "deliver a
proposal you've been working on." Or schedule visits when
an adult family member, an employee or intern is in the home. You
can also tell the client someone will be stopping by-even if no one
really is.
- Don't record an answering machine greeting that reveals
travel plans or extended periods away from the office. Call clients
or vendors before you leave and personally tell them you'll be
away.
- If you'll be out of the office for a while, use call
forwarding to transfer incoming calls to an associate or employee
who can take messages or handle some client requests. Or give a
friend your access code, so he or she can check your messages and
respond to important calls.
- Listen to your gut. If someone makes you uneasy after an
initial meeting, hold subsequent meetings in public areas or
decline to work with that person. Your uneasiness could hinder your
ability to work professionally-resulting in bad workmanship and
decreased productivity.
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