"Behaving and leading like a steward instead of an owner"
"Giving more to those around me than they expect. This includes my wife, children, employees, clients, business partners, and community. I don’t consider myself to be successful … yet."
"Always tell the customer "yes," and let them decide if "yes" is too expensive. The core business is to serve the customer … don't tell me that we can't give the customer what they want."
"Signing a contract with Target Corporation to launch the business"