"Having clear, concise goals that have the flexibility to adapt to changes in the marketplace and, of course, having excellent employees"
"Setting out to achieve your goals, persevering when times get tough, and most of all, having fun while doing it"
"My father told me once to always hold your head high, especially when you fail."
"Several years back we instituted an ESOP. It immediately empowered the employees to act like owners instead of employees."