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Motivation and Retention

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Respecting Your Business's Ethics Policy
It's not enough to post your mission statement and values on the wall. You've got to integrate them into your company's culture.

Please Don't Go
Turnover isn't necessarily a fact of life. Learn to keep your employees in the fold.

Becoming a Caring Leader
You don't have to act like Genghis Khan to get your employees to do their jobs. You'll develop a stronger company if you can develop your people skills.

Choosing an Employee Incentive Program
With so many choices out there, how do you pick the best one for your business?

Celebrate the Good Times
How to throw a shindig that thanks hard-working employees

8 Ways to Charm Your Employees
Simple moves that will help you create loyalty and rapport in the workplace

Employee Recognition: Why It Matters
Rewarding employees for a job well-done will do wonders for their performance--and your bottom line.

More Tips for Internal Customer Service
Satisfied employees mean satisfied customers, so here are 3 more ways to keep your employees happy.

Internal Customer Service: Getting Your Organization to Work Together
Great customer service isn't just about serving the people outside your company.

What Happened to the Fun?
Loosen up! It is still possible to run a company where cracking smiles and having a blast are part of the daily routine.

Rumor Has It…
Is the rumor mill out of control in your company? Keeping the communication lines open ought to take care of the problem.

Effective Employee Reward Programs
Don't just depend on "of the month" awards. Let employees know why they're being rewarded.

Keep the Faithful
Is it better to cut positions or just salaries? . . . and carry the eight . . . wait, stop calculating and think of employee morale.

Keeping Your Employees Moving Forward
Of horses and carts and management: helping your employees understand what their jobs are

Is Asking Questions Motivational--or Just Plain Irritating?
It's OK to ask questions. But be careful not to step on any toes in the process.

Promoting the Right Employee
You've promoted your best employee--and now your business is in turmoil. What went wrong?

Having a Positive Influence
Get employees and customers to do what you want by giving them what they want.

Buying Holiday Gifts
Thank your clients and employees--and show off your good taste--by choosing the best holiday gifts.

Retaining Employees After Layoffs
Your remaining staff is picking up the slack, but you can't afford to pay them more. So how do you keep them happy?

Overcoming "Security Screener Syndrome"
When jobs are repetitive and boring, they will not be done well. Have you examined your employees' job descriptions lately?

Cheer Up!
Downturn got your sales team down? Turn their frowns upside down.

Reassuring Employees After Layoffs
You've laid off part of your staff. Now how can you convince those remaining that your company will survive?

Breaking Through "Us Vs. Them"
You and your employees are a team--so make sure you're acting like one.

What's the Hook?
If you find the right bait, you'll keep your salespeople motivated--and selling.

Some Assembly Required
You don't get the perfect salesperson by throwing together whatever's handy. Lean in close, and we'll give you a peek at the manual.

Herky-Perky
The perks to keep and cut

Rewarding Your Employees
You don't have to spend a bundle to reinforce good behavior.

Bidding Wars
Should you match an offer an employee gets from another company?

Motivating Without Money
Cold hard cash isn't the only way to get your employees performing their best. Take a look at this motivational philosophy.

When Employee Morale Starts To Fall
How you treat your employees can affect them more than the vexing market situation.

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