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Human Touch

Bargain Basics

You say you can't afford the help you'd need to put together a sound HR system? HR assistance can be had for much less than you may fear. For starters, some help is available free of charge. "Small Business Development Centers [SBDCs] can help you find out what you need to do," says Bill Fioretti, director of the federally funded SBDC at the University of Cincinnati.

An SBDC may also be able to point you to local gold mines of information. In Cincinnati, for instance, the local chamber of commerce runs a mentoring program where less experienced entrepreneurs can get free consulting from more seasoned members-and "often the mentoring focuses on personnel issues," says Fioretti. He says many other chambers of commerce nationwide offer similar programs: "Look around, and you may find much of the assistance you need without cost."

If your hunt for free advice comes up short, the best step isn't necessarily hiring in-house HR staff. "Don't even think about that until you have more than 50 employees," says Henderson. What to do instead? Hire an HR consultant-and expect surprisingly low costs to get your business up to par.

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"[About] $500 should be enough to get a business set up with the HR basics," says Henderson. She says HR consultants charge $65 to $150 per hour (regional variations are a big factor, with the highest fees in cities like Los Angeles and New York City); in five hours or less, an HR pro should be able to set up the basic procedures you'll need (such as templates for personnel records) and fill your ear with the main laws and regulations that apply to your workplace.

More help will be required as you grow-at around 10 employees, for instance, it's usually time to hand out an employee manual drafted by an HR pro-but, says Henderson, "a few HR consulting hours are enough to get a business off on safe footing."

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