- At the American Society for Quality site (http://www.asq.org ), you'll find detailed information about ISO certification; helpful books, journals and software programs; and ISO seminars and training programs. Call (800) 248-1946.
- The nonprofit organization American National Standards Institute (http://www.ansi.org ) offers detailed certification information, training services and a catalog of official standards. Call (212) 672-4900.
This article was originally published in the January 1998 print edition of Entrepreneur with the headline: Quality Assurance.
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