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Matters Of Trust

Play It Safe

There's no sure-fire way to prevent employee theft. But Read Hayes, president of Winter Park, Florida-based Loss Prevention Specialists, offers these steps to safeguard your business:

1. Maintain a culture of honesty. "Define what's out of bounds and what's not," says Hayes.

2. Carefully screen employee applicants. "Past behavior is the most powerful [indicator] of future behavior," stresses Hayes.

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3. Institute procedural controls that limit the opportunity for theft.

4. Make use of available surveillance technology.

5. Follow up on the safeguards you use. Hayes notes, "If nobody looks at [loss-prevention] reports, you're not going to have deterrence."

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