Damage Control
When it comes to protecting customers, you'd better cover all your bases.
When a customer falls on the ice in your parking lot, you know
you may be liable for his or her injuries. The same goes for
someone hurt when precariously stacked boxes tumble over or for
someone who breaks an ankle because no one warned him or her about
the slippery floor. The law expects businesses to correct any known
hazards or warn customers about them. But what if one of your
customers is injured in a fight with another customer? What if a
crime occurs in your business's parking lot? Your potential
liability in these cases may surprise you.
Steven C. Bahls, dean of Capital University Law School in
Columbus, Ohio, teaches entrepreneurship law. Freelance writer Jane
Easter Bahls specializes in business and legal topics.
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