The new employee shows up on Day One. Do you show him to a desk,
put him to work and simply walk away? Do that, and you just may be
sabotaging his chances for succeeding at the job. Fail to give him
an orientation of both the company and his job as soon as he
arrives, and you can count on him quitting not too long after
he's started, say the experts.
Want some good news? Those same experts insist that just a few
hours of training, or even small gestures that demonstrate
goodwill, can turn a new employee into an enthusiastic long-termer
instead of another point chalked up on your attrition tallies.
Joyce L. Gioia, president of management consulting firm, Herman
Group in Greensboro, North Carolina, and co-author of Lean and
Meaningful: A New Culture for Corporate America (Oakhill Press),
says she can affirm the point. When a client in the help-desk
industry came to her with a whopping 300 percent turnover rate,
Gioia helped institute a simple new-hire orientation program that
eventually slashed that number to 18 percent. Says Gioia,
"Orientation takes just a little investment of time, but it
pays huge dividends."
Content Continues Below
Robert McGarvey writes on business, psychology and management
topics for several national publications. To reach him online with
your questions or comments, e-mail rjmcgarvey@aol.com
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