The Vow Factor
How one dotcom survives--and thrives--in the ultracompetitive wedding market
Beth Drucker, 46, and her husband, Lou, 49, have found eternal
wedded bliss—not only as husband and wife, but also as
founders of a tremendously successful Web site,
NewYorkMetroWeddings.com. Back in 1996, after the couple launched
the wedding supplier referral service with just $3,000, the site
became an instant hit. Today, with front page listings on every
major U.S. search engine, their site averages almost 300,000
visitors per month. We asked Beth what it takes to make it in the
competitive dotcom world.
Many wedding-related Web sites fail. How have you kept yours
going for five years?
Because of my [design and illustration] background, I was able to
design something with a sophisticated New York look, rather than
the pink hearts and flowers of other wedding sites. I spend about
50 hours per week working on the site—that includes
interviewing vendors and experts to get site content. We also send
out e-mail newsletters to remind people we're here.
But most important is search-engine placement. We did a lot of
research on each engine and asked around about who was good at
customizing submission forms. The easy route so many dotcoms
take—paying a service a flat fee to submit
forms—doesn't work well. You end up as No. 632 when
people call up a keyword. If you do it right, you'll get a
reputation for results, which will attract vendors.
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So your site is making a profit?
We started turning one last year. About 50 percent of sales go to
promo and 30 percent to freelancers. Too many dotcoms spend too
much money trying to grow fast and fizzle out quickly. Slow and
steady wins the race if you're committed and willing to
sacrifice free time in the short term.
How did you get the idea for the site?
Lou is a band leader and has been playing at weddings for 20 years.
After spending 10 years doing art for ad firms, I took some time
off to rear our children and started learning computer skills and
going online.
We had been frustrated by the lack of results from print ads for
[Lou's music services], and I saw these fun [banner] ads with
video clips and sound on Web sites. We started thinking about how
dynamic ads could produce a better response for the music business
and [wondered] what subject would draw lots of visitors to a Web
site. Putting together weddings is complicated, and too many people
want to get married in New York without knowing which vendors are
good. We decided we could be their guide and profit on advertising,
while getting a new audience for Lou's music.