McYou
Create a Culture
Inevitably, the single most important factor for a successful
franchise chain is happy franchisees making a profit. If your
single unit dynamics don't work, even the cutest concept is
doomed. Satisfied franchisees will encourage others to join, so do
everything in your power to make sure the deal stays sweet. You have to realize you lead an entire culture. At the same
time, the most profitable franchisors are those able to bolster
their own economics so long as it's not at the franchisees'
expense. In other words, a good franchisor is always looking for
"win-win" situations when adding goods and services to
the business. For example, if you can negotiate a bulk purchasing
contract with a vendor-and retain a percentage of the savings while
still providing the franchisee with a great price-that's good
business. Avoid the
Pitfalls
Franchising is a highly regulated business covered by federal and
various state laws. For the unwary, you can break the law in the
amount of time it takes to finish a cup of coffee, merely by
sitting down with a potential franchisee and having an earnest
discussion about your opportunity. Get legal counsel before
beginning your sales effort. Laws make franchising anything but a
get-rich-quick scheme. Content Continues Below
Lead With
Professionalism
In a franchise relationship, the franchisor is counted on to set
and enforce high standards. Franchisees want a leader, a teacher
and a visionary. The essence of franchising is using other
people's money and hard work to grow beyond what everyone can
achieve independently. Don't be afraid to hire experienced
management to help you achieve that. Use reputable accountants and a fair-minded lawyer, and stay
above reproach. Don't play favorites, as franchisees constantly
compare notes. Ultimately, you're running a service
organization whose customers are its franchisees. For Everything
Else... ...HOPEFULLY YOU HAVE
SOME MONEY SAVED UP. THE BARE ESSENTIALS FOR GETTING A FRANCHISE
SYSTEM OFF THE GROUND COST A PRETTY PENNY. | | ITEM | LOW
ESTIMATE | HIGH ESTIMATE | | Trademark search and review | $375 | $750 | | Logo
design and federal trademark registration | $1,000 | $5,000 | | UFOC
and franchise agreement preparation | $10,000 | $35,000 | | Operations manual | $10,000 | $75,000 | | Annual audited financials | $1,000 | $15,000 | | Corporation information | $750 | $5,000 | | Web
site design/annual hosting | $400 | $25,000 | | Office equipment | $2,000 | $15,000 | | Brochures | $400 | $3,000 | | A
great concept | Priceless | Priceless |
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Todd D. Maddocks is a franchise attorney and small-business
consultant. For more information, visit www.franchisedecision.com.
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