Kick It Up
Your sales techniques can pack a punch with strategies borrowed from the martial arts.
Ever since I can remember, I've been fascinated with the
martial arts. I recently received my black belt in Tae Kwon Do, and
I now realize that I've learned much more than a martial
art-I've also learned a way of thinking that applies to every
other area of life, including selling. Here are four components of martial arts that parallel the art
of selling: - Forms: A form is a sequence of fundamental moves (such
as blocks, strikes and kicks) you practice daily until you can do
it without faltering. They provide the foundation you need to be
effective, and you must rely on them when sparring. When you're
selling, you also rely on basic sales techniques, such as
cold-calling. If you pick up the phone only when you're losing
business, you'll be on shaky ground. Practicing fundamentals
daily keeps you in shape.
- The counter: When someone is about to strike you, he
shifts his eyes toward his target, pulls his shoulders back, twists
at the waist and gets ready to kick. You can pick up on these signs
and counter the kick as the opponent is lifting his leg and is off
balance. That's the opening where your strength-and his
weakness-is.
Where is your real strength in selling? It's not in trying
to bowl prospects over. It's in listening to them, uncovering
their goals and challenges, picking up their signals and finding
your opening. Then you can counter your prospects' concerns by
saying, "I understand your problem, and here's how we can
address it." - Mushin: This means "no mind." In martial arts,
strength comes from the ability to counter in a split second, based
upon your training. You automatically react to what your opponent
does.
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In a sales call, you must rely on your training as well. The
greatest sales-people and entrepreneurs go into meetings with quiet
confidence because they have the experience and have done the
research. They react naturally because they trust their instincts
and abilities. - Belief: The most important lesson from martial arts is
that you have to be able to envision yourself winning. Belief in
yourself is your greatest weapon; it can easily intimidate an
opponent. In selling, you've got to believe you'll win the
account before even meeting the customer. When you believe in
yourself, people want to believe in you.
As Zen master Shunryu Suzuki once said, "In the
beginner's mind there are many possibilities, but in the
expert's mind there are few." You're never too old or
too experienced to become a beginner again, to see what you can
learn from new activities-whether it's beginning a networking
club or venturing into new markets. You don't have to be a
black belt to take advantage of the wisdom of martial arts. An open
mind is guaranteed to bring a richer experience in your business
and in your life.
Top-rated sales, management and motivation speaker Barry
Farber (www.barryfarber.com) is the author of 12
Clichés of Selling and Why They Work.
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