What's New 06/03

Soft-Temps Worldwide, a Jensen Beach, Florida-based franchise founded in 1999, was built on the premise that you don't need an in-house tech team to run a computer services business. Soft-Temps franchisees locate and send out independent contractors on demand to handle software installation, training and Web design for small-business clients. Founder Steven Gauntt realized a basic knowledge of computers was enough to communicate with clients and find the right contractor for the job.

This article was originally published in the June 2003 print edition of Entrepreneur with the headline: What's New 06/03.