It's All About Results
Is pay-for-performance online marketing right for your business?
Wish you could pay for results instead of high hopes when it
comes to online marketing? Well, you can. Although finding programs
that allow you to pay on a per-lead or per-order basis requires
research, they are out there. But the pay-for-performance model
doesn't work for all companies, however, so follow these steps
before engaging in a program:
1. Determine your
cost-per-acquisition (CPA) goal. With performance-based
advertising, you know the rate you'll pay to acquire leads or
sales before you spend any money. Do your homework before you
negotiate CPA deals with vendors. By identifying your current
customer acquisition costs from your offline and online marketing
programs, you'll see the range of profitable possibilities.
Push for the lowest payout. If you need to increase your per-lead
or per-sale amount to seal the deal, refer to your analysis to
choose a rate that will work for you.
2. Ask vendors to run
a test campaign. A test campaign helps first-time CPA
advertisers immediately determine what they could pay per lead or
per sale to that vendor. However, it's not the recommended
action plan for companies with customer cost data. That's
because vendors want you to pay the highest rate they can get.
Therefore, use a campaign test as a negotiation starting point if
their proposed number is less lucrative than what you're
achieving with your cash media buys. And why not run test campaigns
with several vendors? If they have similar distribution channels
and strategies, then cost will certainly be a determining factor in
your selection criteria.
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3. Don't abandon
your other advertising programs. Thinking of canceling your
other ad programs now that you've signed a CPA deal? Don't
do it. Even if performance-based advertising is your most
profitable program, it might not have the volume or reach that
other marketing programs do. Let's say you only spend $5 to get
a customer from a CPA deal but end up paying $10 through another
marketing program. If the former program delivers only 10
customers, while the latter yields 100, the CPA program might be
more profitable at a per-customer level but could lack sales
volume.
There are also customers who can't be reached through
performance-based advertising-such as subscribers of an online
newsletter, for example. Even if the newsletter publisher requires
payment for the ad space, results might be well worth the financial
risk of advertising to that targeted audience.
Internet marketing agencies, such as Performics, run
performance-based advertising programs for a variety of companies
and industries. Also investigate Web sites with a topic focus;
pages of lead-generation sites appear in Google's search
results for "real estate leads" and "auto insurance
leads." Even if a site doesn't openly promote a
cost-per-acquisition advertising program, there's always the
opportunity to negotiate.
Speaker and freelance writer Catherine
Seda owns an Internet marketing agency and is author of Search
Engine Advertising.