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Take Your Perch

Get the bird's-eye view that can help alert you to potential problems.

Working deep underground, with limited oxygen and a long way to go for more, old-time miners took canaries down with them to serve as early indicators of trouble with the air supply. In the metaphorically titled Corporate Canaries: Avoid Business Disasters With a Coal Miner's Secrets (Nelson Business, $19.99), turnaround expert Gary Sutton delivers a collection of simple and practical tales that serve as entrepreneurial substitutes for fainting songbirds.

The indicators are clear, and the prescriptions are emphatic. If your company's sales are growing while profits are falling, for instance, Sutton gives you 180 days to fix it or fail. What to look at first in that situation? If your salespeople get commissions on revenue, he suggests switching them to a compensation scheme based on profits per sale. Brief and conversational, and loaded with homey tales of the author's coal-miner grandfather, this may be exactly the quick read a business owner needs when disaster looms.

Catch Your Prey
Bureaucracy, red tape and more conspire to keep entrepreneurs from the giant deals that can turn their own companies into behemoths. But Steve Kaplan overcame it all when he landed Procter & Gamble Inc. as a client for his six-person marketing firm. Now a sales trainer, Kaplan says you can score big, too, in Bag the Elephant: How to Win & Keep Big Customers (Bard Press, $19.95). Start by realizing that big companies need you: They can't buy everything from other giants. Also understand that big customers are more profitable because it's easier to sell a lot to a few than a little to many. But don't try it alone-Kaplan says you'll have to engage every person in your firm to tackle a titan successfully.

Mark Henricks is Entrepreneur's "Staff Smarts" columnist.

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