Real Deal Archive
The Mighty PenHow to make the paper trail work for you
March 2000Web SiteDetermining customer profitability
February 2000On GuardDon't get taken by bargaining ploys.
February 2000Needful ThingsYou can't always get what you want . . . or can you?
January 2000Last But Not LeastWhether in desperation or by design, the final offer is one of the strongest--and trickiest--plays in deal-making.
December 1999A Little Help?Sometimes your hard bargain needs a professional driver-sometimes.
November 1999

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