The previous discussion of leadership orientations shows you
there's much room for leaders who have various combinations of
leadership styles. Most leaders take a situational approach and use
different styles under different conditions, depending upon the
urgency and nature of the task, experience and expectations of
subordinates, and the degree of trust and rapport in the work
relationship.
A central concept in leadership study is that to better
understand the behaviors of leaders and subordinates, it's
useful to understand the psychological nature of the people
involved. One popular and extensively used resource is the
Myers-Briggs Type Indicator. After individuals respond to questions
based upon how they usually would feel or act in different
situations, this survey classifies them into one of 16 types, based
on four continua: extraversion-introversion, sensing-intuition,
thinking-feeling and judging-perceiving.
These types will provide insight into a test-taker's work
preferences and decision-making patterns. A leader can use this as
a tool to gain insight into his or her subordinates or team
members; it can be a useful way to increase understanding.
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Although such resources will give you a quick profile of
yourself or your subordinates, it's important to be careful
when using them and never completely rely upon them. They should be
used only in conjunction with skill development tools and other
resources. There are several reasons for this.
First, though many companies use the tests, experts disagree
considerably as to their reliability. Unfortunately, there's no
magic formula for what test is best. It's up to you to examine
those that are available and make the best choice for you and your
organization. Second, these resources are sometimes misunderstood.
People often make major style changes based upon the results of one
survey, without realizing the extent to which those results were
due to bad testing conditions or the person's mood at the time
of the survey. Third, some people are skeptical of tests or
resentful of being arbitrarily typecast. You can avoid this
reaction if you take the time to explain the process and results to
them.
Qualities of a Leader
As scholars have studied leaders over the years, they have
attempted numerous times to identify leadership qualities. There
are certain recurring qualities that seem to surface in the best
leaders. To give you an idea of what makes a great leader, here are
some of the best qualities.
- Adaptable
- Ambitious
- Caring
- Confident
- Convincing
- Courageous
- Creative
- Curious
- Decisive
- Discerning
- Empathetic
- Ethical
- Fair
- Honest
- Innovative
- Persistent
- Responsible
- Self-directing
While these sample qualities provide great insight into
leadership behavior and help you understand why some leaders are
more effective than others, it's difficult to conclude the
degree to which these 18 qualities help people become great
leaders; therefore, it is important to understand three points
about leadership qualities. First, there is no complete list of
leadership qualities.
If you attempted to list every possible quality of a leader
using published studies since the early 1900s, you would have
hundreds of qualities. Second, very few, if any, leaders have all
the qualities on any given list. It isn't necessary nor is it
possible for a successful leader to completely fit a leadership
mold that someone suggests is best for him or her or for his or her
organization. Leaders, like their subordinates and team members,
are individuals who are alike and different in many respects and
can be successful without radically altering their inherent
qualities. Third, a person can possess many leadership qualities
and still not be a leader.
Randall J. Ponder, a consultant focusing on leadership
development, has extensive leadership experience as an Army
officer, the owner of a small business and a manager in a Fortune
100 company.

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