Sure, you've heard it all before—the importance of PR
and the tactics guaranteed to get your company noticed. We here at
Entrepreneur are as bored as you are with fluffy stories
titled "10 Tips to Great PR." We wanted to get down to
the nitty-gritty of PR—the stuff financially strapped
start-ups can actually do to get themselves noticed.
First things first. "Don't spend your last dime on a PR
agency. You can do it yourself," says Eric Yaverbaum, founder
of Jericho Communications and author of Public Relations Kit for Dummies (IDG Books
Worldwide). This kind of initiative is especially important during
start-up, when there are more important things to spend your money
on.
Your immediate priority: making sure your product or service is
ready for public consumption. "Get your product out and make
sure it works and does something that people care about," says
Ryan Chamberlain, a PR consultant who specializes in start-ups.
Once you're sure your widget is the coolest around, that's
the time to tell the world. And though you won't need to ante
up the dough for an agency, you'd better be prepared to spend
tons of time on your PR.
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The center of your campaign is your message. Make sure it's
clear, concise and (take it from a reporter) brief. If your basic
mission can't be summed up in a few sentences, it's too
complicated and editors won't read it (trust us on this).
The best way to get media coverage, according to Yaverbaum, is
to gauge the types of stories that are hot—current events,
breaking news, the latest scandals—and tie your company in
with them. Every reporter is looking for a different spin on the
story of the day. If you can think of a way to present the story
with a fresh angle and link it to your name, you won't be able
to stop the press. But please, for the love of God, read the
publication (watch the TV show, listen to the radio program) before
you pitch it. That way, you won't pitch Field &
Stream about your latest round of financing.
Media relations are only a small part of your job, though. One
of the best, and cheapest, ways to get publicity is to get out in
your community. Network with other entrepreneurs, join
organizations, sponsor charities—now's not the time to be
shy.
Finally, in the words of your 8th grade teacher, "Do your
homework!" Do what the professionals do and scour the industry
publications: Inside PR, PR Week and the Public Relations
Society of America's Tactics are all good places to read
up on case studies and learn from the big boys. Says Yaverbaum,
"Just because you're not Procter & Gamble doesn't
mean you can't get the kind of press Procter & Gamble
gets."
Oh, and before we forget: If your press release says anything
like, "the B2B solution for the 21st century," go back to
the drawing board.
Sweet Release
Who better to talk up a company to reporters than its intrepid
founder?
Got tons of ideas but just ounces of money? Tenika
Morrison, founder of CatchingtheButterfly.com, found herself in exactly
that situation. Her online vintage clothing store was
groovy—she just needed to do a little work to get the word
out. Having no formal PR training and no funds to hire a PR
consultant might have hindered a lesser entrepreneur, but
25-year-old Morrison was determined to get her company on the map.
Her first stop? "The library! It's just been an amazing
resource," says Morrison. "You can get business
magazines, computer magazines, business books, marketing books,
vintage clothing books . . . it's incredible."
With the expertise she gained from all her reading, Morrison
sent out a press release just a week after starting her business in
November 2000. She knew the key to getting noticed was to be
original—her press release was short and fun and detailed the
who, what, why, where and how of her company while still
demonstrating the funky side of her venture with a tongue-in-cheek
list of the "Top 10 Reasons to Write About
CatchingtheButterfly.com."
Working out of her home in Puyallup, Washington, Morrison
sometimes spends all day on marketing issues—from scanning
different publications to searching for places to list her Web
site. Still, she knows her mission is far from over. "I
can't just say, 'Hi, my name is Tenika. This is my story;
please print it.'"
Originally published in the June 2001 issue of Entrepreneur Magazine