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Don't Hand Off the Chief Sales Officer Job

Don't Hand Off the Chief Sales Officer Job

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When it comes to making sales and winning over investors, don't sell yourself short.
February 23, 2011 in Tips from Experts
Two Weeks to Startup: Day 10. Hang Out Your Shingle and Sell

Two Weeks to Startup: Day 10. Hang Out Your Shingle and Sell

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In the last installment of our 10-part series, putting your passion to the test.
February 18, 2011 in Sales
How to Find Sales Leads on Social Media

How to Find Sales Leads on Social Media

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How a gourmet cupcake shop drove sales using social media without driving away customers -- and how you can, too.
January 25, 2011 in Finding Prospects
New Lead-Generation Tactics Harnesses Multiple Channels

New Lead-Generation Tactics Harnesses Multiple Channels

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Lead gen isn't just about message volume, it's about reaching the right audience at the right time.
December 21, 2010 in Finding Prospects
Four Ways to Improve Customer Service

Four Ways to Improve Customer Service

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Follow these top tips to give customers exactly what they want.
December 7, 2010 in Customer Service
Three Tips to Design a Sales Compensation Plan

Three Tips to Design a Sales Compensation Plan

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How to set commissions that motivate your team.
December 3, 2010 in How-To Guides

The Best Online Tools for Managing Your Business Contacts

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Eight affordable and easy to use CRM options to keep you organized.
December 3, 2010 in Customer Service
Need to Get Paid Faster? Online Billing Tools to the Rescue

Need to Get Paid Faster? Online Billing Tools to the Rescue

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The latest online billing tools speed up receivables.
November 19, 2010 in Sales
The Dirty Truth About Price

The Dirty Truth About Price

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Price is important, but it doesn't make or break the sale.
November 11, 2010 in Customer Service
Three Tips for Retaining Clients

Three Tips for Retaining Clients

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It takes more effort to land a new client than it does to keep one. Learn the tricks of the trade to generate repeat sales.
November 10, 2010 in Sales Techniques
The Three Top Sales Promo Mistakes

The Three Top Sales Promo Mistakes

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Use these tips to avoid the most common traps that can kill your sales.
November 8, 2010 in Customer Service
How to Push Prospects 'Off the Fence'

How to Push Prospects 'Off the Fence'

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Once you know your clients' fear factors, you can find ways around them.
November 4, 2010 in Closing the Sale
Hiring Your First Salesperson: How to Pass the Torch

Hiring Your First Salesperson: How to Pass the Torch

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Four ways to let go of the sales role and forge a good relationship with your new hire
October 26, 2010 in How-To Guides
How to Position Yourself as an Industry Expert

How to Position Yourself as an Industry Expert

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Six tips to raise your profile and enhance the customer's buying experience.
October 21, 2010 in Sales Techniques
Tips for Investing in Customer Relationship Management

Tips for Investing in Customer Relationship Management

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Use it, protect it and maintain it. Learn how to make good on your technology investment with these guidelines.
October 13, 2010 in Customer Service
Attitude Adjustment: A Customer Service Reality Check

Attitude Adjustment: A Customer Service Reality Check

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'If it weren't for the customer, this would be a great business' is an old joke. But it could signal trouble.
October 6, 2010 in Sales
How to Set Sales Goals for Employees

How to Set Sales Goals for Employees

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Use these tips to start new reps on the right foot, and raise productivity with existing staff.
October 5, 2010 in How-To Guides
Why Straightforward Salespeople Close More Deals

Why Straightforward Salespeople Close More Deals

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4 tips to help you 'tell it like it is' with your clients
September 2, 2010 in Sales Techniques
The Downside of Price Reductions

The Downside of Price Reductions

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There are better ways to close sales without bleeding your bottom line.
August 30, 2010 in Closing the Sale
5 Signs it's Time to Fire Your Client

5 Signs it's Time to Fire Your Client

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They're your business's lifeblood, but that doesn't mean you have to be a push over.
August 6, 2010 in Customer Service
Want the Sale? Bring the Energy

Want the Sale? Bring the Energy

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Discover the correlation between the aura you project and your sales success.
August 6, 2010 in Closing the Sale
The Entrepreneur's Sales Guide

The Entrepreneur's Sales Guide

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As a business owner, you're always selling. Here's how you can find, nurture and close prospects.
August 5, 2010 in Finding Prospects
Customer Service: Lessons From the Fall

Customer Service: Lessons From the Fall

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No matter the economic climate, taking great care of your customers is always a worthwhile policy.
July 14, 2010 in Customer Service
Meet--or Exceed--Your Customers' Expectations

Meet--or Exceed--Your Customers' Expectations

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Reap the rewards of customer loyalty by proving you're reliable and dependable.
June 21, 2010 in Customer Service
The Future Has Been Delivered to Your Mailbox

The Future Has Been Delivered to Your Mailbox

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Dukky is merging the junk in the mail with social marketing and web technology--and creating a staggeringly effective marketing machine.
June 21, 2010 in Finding Prospects
Salesmanship Lessons From Donald Trump

Salesmanship Lessons From Donald Trump

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Practice the art of the thrill--dress to impress and go big or go home.
June 17, 2010 in Sales Techniques
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