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Business Management

4 Ways to Improve Your Ecommerce Customer-Return Policy

4 Ways to Improve Your Ecommerce Customer-Return Policy

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For many ecommerce companies, customer-return policies can be just as important as the price or the product.
January 14, 2013 in Shipping Center
How to Be a More Charismatic Leader

How to Be a More Charismatic Leader

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Some people command attention when they enter a room. Here are five tips for the rest of us.
January 10, 2013 in Leadership
Richard Branson's Travel Tips

Richard Branson's Travel Tips

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The well-traveled founder of Virgin Airlines offers his tips on everything from getting an upgrade to conquering jet lag.
January 7, 2013 in Business Travel
5 Inspirational Quotes From Sports Figures in 2012

5 Inspirational Quotes From Sports Figures in 2012

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Lessons in teamwork, goal-setting and more from some of the biggest names in sports.
January 2, 2013 in Leadership
How to Project Confidence

How to Project Confidence

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Four tips to help you appear confident and sell your ideas effectively.
January 1, 2013 in Leadership
Best Inspirational Words From Business Leaders in 2012

Best Inspirational Words From Business Leaders in 2012

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Take note of the wisdom offered up by these innovators, raconteurs and candid observers, and apply it to your own work going forward.
December 31, 2012 in Leadership
The Northeast Powers Up Clean-Energy Entrepreneurs

The Northeast Powers Up Clean-Energy Entrepreneurs

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The Small Business Administration has invested more than $1.5 million in fuel-cell technology innovation.
December 28, 2012 in Business Management
Whatever You Do, Don't Not Delegate: Tips for Cultivating Great Employees

Whatever You Do, Don't Not Delegate: Tips for Cultivating Great Employees

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Delegating is the second-hardest thing for an entrepreneur to do. The hardest is not delegating.
December 27, 2012 in Growing Your Business
10 Things to Outsource to a Virtual Assistant

10 Things to Outsource to a Virtual Assistant

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With the growth of virtual assistants, their expertise now runs the gamut -- from making vendor calls to sending out thank you cards to prospective clients. Here's how to make the most of virtual help.
December 27, 2012 in Management & Operations
4 Ingredients for Successful Mentoring Relationships

4 Ingredients for Successful Mentoring Relationships

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What a communications professional learned from an exterminator and what you can learn about making the most of a mentoring relationship.
December 26, 2012 in Leadership
Forget Boxing Day. Plan for 'Returns Day' Jan. 3

Forget Boxing Day. Plan for 'Returns Day' Jan. 3

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These tips will help you minimize business disruptions and keep the customer satisfied.
December 24, 2012 in Shipping Center
Alabama Aids Advanced Defense Entrepreneurs

Alabama Aids Advanced Defense Entrepreneurs

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The Small Business Administration has invested more than $1 million in a group of Northern Alabama small businesses focused on defense and space technologies.
December 20, 2012 in Business Management
Business Owners Want Fiscal-Cliff Deal for Customers

Business Owners Want Fiscal-Cliff Deal for Customers

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As Republicans and Democrats lock horns in Washington over tax thresholds, small business owners say they just need some clarity.
December 20, 2012 in Business Management
What to Do Before Firing a Problem Client

What to Do Before Firing a Problem Client

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When frustration levels are high, beware of making a hasty decision about difficult customers. Here's what you need to know before letting them go.
December 20, 2012 in Business Management
4 Management Lessons From a Company With Five CEOs

4 Management Lessons From a Company With Five CEOs

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What your business can learn from a company with a very unconventional management structure.
December 19, 2012 in Leadership
5 Ways to Learn to Trust Your Instincts

5 Ways to Learn to Trust Your Instincts

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Try these techniques to hone your instincts and trust your gut decisions.
December 18, 2012 in Leadership
7 Steps to Regaining Your Focus

7 Steps to Regaining Your Focus

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If you're prone to distraction, these techniques can help you refocus in as little as 60 seconds.
December 18, 2012 in Leadership
4 Leadership Lessons From Abraham Lincoln

4 Leadership Lessons From Abraham Lincoln

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What small-business owners can learn about management and leadership from the 16th president.
December 17, 2012 in Leadership
5 Ways to Find Hidden Savings on Shipping

5 Ways to Find Hidden Savings on Shipping

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From creative strategies for returns to warehouse locations, you can find new ways to reduce shipping expenses.
December 17, 2012 in Shipping Center
6 Lessons from Small Businesses Damaged by Superstorm Sandy

6 Lessons from Small Businesses Damaged by Superstorm Sandy

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The stories of three resilient entrepreneurs who used strength and resourcefulness to keep their businesses going after the storm.
December 13, 2012 in Insurance
Tips for International Shipping for Peak Pick-Up Day

Tips for International Shipping for Peak Pick-Up Day

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Here are five recommendations for small businesses that need to ship things abroad this holiday season.
December 12, 2012 in Shipping Center
7 Steps to Become an Authority in Your Industry

7 Steps to Become an Authority in Your Industry

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How developing your reputation as a leader can help boost your business and brand.
December 11, 2012 in Leadership
5 Mistakes to Avoid With Free Shipping

5 Mistakes to Avoid With Free Shipping

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Free shipping can entice customers to buy your product, but make sure it doesn't lead you awry. Here are common mishaps to be aware of.
December 10, 2012 in Shipping Center
World Leaders Weigh in on the State of Business Travel

World Leaders Weigh in on the State of Business Travel

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From baggage fees to TSA restrictions, a look on what's on the horizon for business travel, and how to make it better.
December 8, 2012 in Business Travel
A Flock of Airports Lifts Up Michigan's Upper Peninsula

A Flock of Airports Lifts Up Michigan's Upper Peninsula

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SBA invests $1.2 million in aviation companies in the state best known for making cars.
December 7, 2012 in Business Management
How to Create a Disaster Plan for Your Business

How to Create a Disaster Plan for Your Business

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Here are seven ways to ensure you don't get left adrift if disaster strikes.
December 6, 2012 in Business Management
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Using Apps to Connect with Employees

Using Apps to Connect with Employees

It's an often overlooked strategy, but Mobile Roadie CEO Michael Schneider says businesses can use apps to communicat...
Presented by
Mark Cuban Ben Kaufman Alexander Mendeluk Bret Michaels Scott Heiferman

Mark Cuban

Owner, Dallas Mavericks
"I love to compete. I want to get out there and kick your ass in the business world. That is what inspires me."

Ben Kaufman

Founder, Quirky Inc.
"I'm inspired by the Empire State Building. Probably not many people know that it was built in one year and 45 days."

Alexander Mendeluk

Co-founder of SpiritHoods
"When I see people bridging the gap between the limitations that the 'real world' imposes and what they realize they can manifest."

Bret Michaels

Musician, entrepreneur
"The secret to success lies in the gap between dream and reality."

Scott Heiferman

Meetup Co-founder
"I'm more inspired by the 20-somethings who are going to change the world. They have much less respect for the status quo and are seeing the world in a fresh way, many of them."
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