Customer Service
Trying Times
BY Barry Farber
Every once in a while, you'll meet difficult customers. Question is, are you prepared to take them on?Most Valuable Players
BY Joshua Kurlantzick
Slashing prices to keep up with the big chains can spell disaster for the average entrepreneur. It's better to stick with what your business does best: Offering customers value-added services.Retain Business With Gift and Loyalty Cards
Stay competitive by offering your customers an incentive to return to your company time and again.People Who Need People
BY Barry Farber
Find out how to break the ice with your prospects and make that all-important customer connection a reality.Customer Service: Your Best Shot at Standing Out
BY Keith Lowe
Provide the best service in town, and many customers will want to give you their business--regardless of the cost.9 Tools for Building Customer Loyalty
Don't let customers go after one purchase. Win them back with a follow-up program."Self" Respect
BY Mark Henricks
You can't deny consumers their desire to do everything themselves.Keep Customers Coming Back for More
Offering several payment options and loyalty programs will attract customers to your business.Great Customer Service Helps in Tough Times
Little things make a big difference when it comes to hanging on to customers.Ever After
BY Barry Farber
Will you still respect your clients in the morning?Buying Holiday Gifts
BY Mie- Yun Lee
Thank your clients and employees--and show off your good taste--by choosing the best holiday gifts.3-2-1 Contact
BY Jill Amadio
Evaluating the best ways to stay in touch with your customers, staff and vendorsThe Triangle Offense
BY Barry Farber
Building your own sales pyramid-one step at a timeCreating a Customer Recovery Plan
BY Laura Tiffany
Your best customer is on the verge of exploding because of an error. Don't get stressed. Customer service expert Chip R. Bell tells you what to do.Fine Whine
BY Shirley Bednarz
Your customers have something to complain about, so why don't they?Remember Me?
BY Gwen Moran
Staying in touch with your VIPs means better relationships . . . and more business.Remember Me?
BY Leann Anderson
Are you letting customers slip away? Here's how to get back in their good graces.Satisfaction Guaranteed!
BY Leann Anderson
Take this hackneyed phrase and make it mean something in your business.Happy Returns
BY Leann Anderson
Five simple steps to winning back customers who've strayed.Second Time Around
BY Danielle Kennedy
Build strong relationships and long-term sales by winning repeat business.Good Will
BY Leann Anderson
Are your employees loyal ambassadors of your company?Ads by Google
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"I love to compete. I want to get out there and kick your ass in the business world. That is what inspires me."
Ben Kaufman
Founder, Quirky Inc.
"I'm inspired by the Empire State Building. Probably not many people know that it was built in one year and 45 days."
Alexander Mendeluk
Co-founder of SpiritHoods
"When I see people bridging the gap between the limitations that the 'real world' imposes and what they realize they can manifest."
Bret Michaels
Musician, entrepreneur
"The secret to success lies in the gap between dream and reality."
Scott Heiferman
Meetup Co-founder
"I'm more inspired by the 20-somethings who are going to change the world. They have much less respect for the status quo and are seeing the world in a fresh way, many of them."
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